Pharmacy Technician Office

Ronald Jean-Baptiste

Mesa, Az *****

602-***-**** - ********@**.***

Health Care Administrator

QUALIFICATIONS

• Level 1 fingerprint card clearance.

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

• Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

• Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

• Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

• Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

• Computer literate and proficient with Microsoft Office (Excel, Word, PowerPoint, Access & Outlook)

• Experience in communication, training, teamwork and leadership with the U.S. Army EXPERIENCE

• Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports

• Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel

• Direct or conduct recruitment, hiring, and training of personnel

• Develop and implement organizational policies and procedures for the facility or medical unit

• Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.

• Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

• Analyzing information and evaluating results to choose the best solution and solve problems

• Developing specific goals and plans to prioritize, organize, and accomplish your work

• Providing guidance and direction to subordinates, including setting performance standards and monitoring performance

• Establishing long-range objectives and specifying the strategies and actions to achieve them EDUCATION

Grand Canyon University, Master’s in Health Care Administration Arizona State University, Bachelor’s of Science, Applied Biological Science MILITARY SERVICE

US Army National Guard Technical Engineering Honorable Discharge EMPLOYMENT

Medimpact Prior Authorization Tech MAY 2016 - Present Army National Guard Technical Engineering SEP 2014 - Present Saliba’s Pharmacy Pharmacy Technician MAR 2010 – SEP 2014 Arizona State University Student AUG 2013 – OCT 2016

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