Vezeta Harvey
Los Angeles, CA (***) *** – **** ******@***.***
Job Objective
Officer manager with extensive years of administrative leadership skills in the optical industry. Seeking a opportunity to utilize all my experience and perform as an essential member of the Children’s Hospital Los Angeles team.
Skills Summary
Office Management
Leadership Skills
Clerical Experience
Computer Operation
Record Keeping
Data Entry
Accounts Payable
Customer Service
Professionalism
Organization Skills
Communication Skills
Complaint Resolution
Work Experience
Optometric Specialties Inc. Buyer & Office Manager
Los Angeles, CA 2014 – 2018
Monitor the facility to ensure that it remains safe, secure, and well maintained.
Prepare and review customer orders to ensure accuracy and efficiency.
Acquire, distribute and store supplies.
Review financial statements, sales, and activity reports to measure productivity.
Direct administrative activities directly related to making products or providing services.
Prepare staff work schedules and assign specific duties.
Monitor suppliers to ensure that they efficiently and effectively provide needed goods or services within budgetary limits.
Establish or implement departmental policies, goals, objectives, or procedures.
Perform personnel functions such as selection, training, or evaluation.
Optometric Specialties Inc. Staff Supervisor
Los Angeles, CA 2008 – 2014
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Verify the insurance policies of patients for their services.
Notified patients of their appointments, prescriptions, and orders.
Optometric Specialties Inc. Optician
Los Angeles, CA 1998 - 2008
Evaluate prescriptions in conjunction with clients' requirements.
Recommend specific lenses, lens coatings, and frames to suit client needs.
Verify that finished lenses are ground to specifications.
Measure clients' bridge and eye size, temple length, vertex distance, papillary distance, and optical centers of eyes, using measuring devices.
Sell goods such as contact lenses, spectacles, sunglasses, and other goods.
Trained in fitting and uses of contact lenses.
Education
United Educational Institute – Medical Assistant Certificate
American Career College – Optician Certificate
L.A. Trade Tech – Public Relations Certificate
References available upon request.