Sales Front Office

Natasha Carridice

***** *** *** ***** **** unit *2 Edmonton Alberta T6v0c4

• Tel: 587-***-**** • **********@*****.***

Objective: To gain experience, so as to improve my knowledge and technical skills within the area, whilst bringing determination to your organization.

Education: Clarendon College 1998-2003 / Western Hospitality Institute 2004-2006

Certificate: Customer Service, Front Office, Microsoft Word Office, Excel Office, Food & Beverage, Bar Mixology and Housekeeping.

Experience: Summer job at Maxie Department Store (2003-2004)

Sales Clerk

Cashier

Internship at Holiday Inn Sunspree Resort

Internship – Introduced to all the areas of the Hotel

Quest Security Total Protection Group Ltd. /Bike Mike Rentals 2007-2009

Receptionist

Managing sale

Photodayz Imaging and Portrait Studio/Cool Memories Ltd. Sales Associate/Supervisor 2009 - 2012

Sold minimum of five hundred images per week.

Cashier - POS system

Reconcile end of day Sales

Monthly Inventory

Prepare weekly work schedule

Developed motivation and incentive scheme for staff

Prepared fortnightly payroll

Effectively deal with customer queries when they occur

Supervised and managed both photographers and sales associates as it relates to their function, attendance performance and general work attitude

Design Photoshop Documents

Iberostar Rose Hall Resort and Spa Public Relations Officer 2013 - 2016

Deal with Guests complaints and questions

Book dinner reservations

Assist with Guests daily requests

Monthly Restaurant Inventories

Miscellaneous sales transactions

Daily Guest related reports

Daily Amenities reports

Lost and found

Assist with Wedding planning.

Travel Club – Grand Palladium Resort & Spa Hostess & Contracts 2017 - 2019

Greet and welcome Guests

Collect guests information

Register and Advised guests of the presentation

Update the system daily with sales info

Give gifts as was promised

Do daily and monthly Sales & Statistics reports

I also occasionally volunteer my service by catering and decorating areas for Banquet and other functions

Team Jamaica Certified.

Member of Tourism Action Club, Key Club and Inter-school Christian Fellowship {ISCF} at Clarendon College

Mentor to my peers and younger children at church and in my community

References:

• Available Upon Request

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