St. Charles, MO *****
***************@*****.***
Roslyn Palmer, CPhT
PROFESSIONAL SUMMARY
Certified Pharmacy Technician of 33 years offering excellent customer service skills in a retail and mail order environment. In my years of experience I have worked hard to resolve any challenging situations in a professional manner while being a team player and focusing on company goals. Developed strong relationships with valued customers to cultivate customer loyalty. RELEVANT SKILLS
Prescription Processing Medication Inventory Management Pharmaceutical Calculations FDA Compliance
Medical & Pharmaceutical Terminology Insurance Claims Processing Drug Classifications & Safety
EXPERIENCE
Diplomat Specialty/CastiaRX Mail Order Pharmacy, Creve Coeur, MO
— Certified Pharmacy Technician
January 2015 - May 2020
● Assisted customers and patients by offering information on goods and services.
● Developed strong relationships with physicians, customers and patients.
● Completed assigned tasks from Pharmacy Manager and Staff Pharmacist.
● Utilized pharmacy systems to enter patient and drug information.
● Processed insurance claims and electronic payments
● Adhered to all pharmacy and federal regulations. Walgreens, St. Louis, MO — Certified Pharmacy Technician November 1987 -January 2015
● Completed assigned tasks from Pharmacy Manager and Staff Pharmacist.
● Utilized pharmacy systems to enter patient and drug information.
● Filled prescriptions for approval by pharmacists.
● Verified written and electronic orders to prevent pharmacy errors.
● Inventory Management (order new product and returned expired product) for quality control.
● Adhered to all pharmacy and federal regulations
EDUCATION
Beaumont High School, St. Louis, MO — High School Diploma Graduated May 1980