Restaurant general manager
Resume:
REGINALD MACEDA HO
Elektra Street Abu Dhabi, UAE
Mobile no: +971*********
**.********@*****.***
Highly experienced in restaurant management, office administrative roles.
With excellent communication skills (written and verbal).
Skilled User of Information Technology, and MS Office tools (Word, Excel, Power Point, Outlook, PDF), Internet, electronic data management.
Professional, results-oriented, passionate at work, with good people skills.
Strong negotiator. Can establish and maintain excellent high-level relationships.
Punctual, self-organized, with strong prioritization skills, and multi-tasking abilities.
Meets deadlines efficiently; Resourceful; Flexible; Effectively leads teams; Manages all teams successfully despite overload/tight time.
With strong ability to coach, train, motivate teams. Conscientious on career development.
REGIONAL MANAGER
CAFÉ DU ROI
United Arab Emirates (ALL BRANCHES)
March 2020 up to August 2020
JOB DESCRIPTION
Achieving business goals and revenue targets.
Overseeing daily operations, managing budgets, and setting performance objectives.
Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
Developing and implementing business, marketing, and advertising plans.
Managing internal and external stakeholder relations and negotiating contracts.
Planning, evaluating, and optimizing operations to be efficient and cost-effective.
Ensuring products and services comply with regulatory and quality standards. Ensuring company standards and procedures are followed.
Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
Dealing with escalated customer issues, incident reports, and legal actions.
RESTAURANT GENERAL MANAGER
EMIRATES INTERNATIONAL RESTAURANTS (CHILIS BAWABAT AL SHARQ MALL, ABU DHABI MALL)
Abu Dhabi, United Arab Emirates
2017 up to 2020
JOB DESCRIPTION
Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems.
Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
RESTAURANT MANAGER
EMIRATES INTERNATIONAL RESTAURANTS (CHILIS AL MARIYA MALL)
Abu Dhabi, United Arab Emirates
2009- 2017
JOB DESCRIPTION
Taking responsibility for the business performance of the restaurant.
Analyzing and planning restaurant sales levels and profitability.
Organizing marketing activities, such as promotional events and discount schemes.
Preparing reports at the end of the shift/week, including staff control, food control and sales.
Creating and executing plans for department sales, profit and staff development.
Setting budgets and/or agreeing them with senior management.
Planning and coordinating menus.
Coordinating the entire operation of the restaurant during scheduled shifts.
Managing staff and providing them with feedback.
Responding to customer complaints.
Ensuring that all employees adhere to the company's uniform standards.
Meeting and greeting customers and organizing table reservations.
Recruiting, training and motivating staff.
Organizing and supervising the shifts of kitchen, waiting and cleaning staff.
Doctor Carlos Lanting College
Above the line awardee for motivating the team member with recognition and praise as behaviors. And also for increasing the sales on online delivery.
Above the line awardee for achieving the restaurant target metrics.
Began event restaurant calendar that has been adopted by other restaurant branch due to proven ability to increase sales on event days.
Bachelor of Science in Marine Transportation
Tandang Sora Quezon City, Philippines
1995-1999
Best in suggestive selling, employee of the month and best in guest relation.
Certified quality assurance and certified in food handling.
Certificate for municipality food safety.
Nickname : Reggie
Birthday : May 10, 1978
Visa Status : Transferrable within 1 week’s notice.
Religion : Christian
Height : 5”7
Weight : 68kgs
Health : Excellent
Nationality : Philippines
Language : English / Filipino
Civil Status : Married
Mabel Castro
Restaurant Manager (EMIRATES INTERNATIONAL RESTAURANTS) CHILIS RESTAURANT
MOHAMMED ABDULSALAM
Restaurant Manager (EMIRATES INTERNATIONAL RESTAURANTS) CHILIS RESTAURANT
PROFILE
CAREER HISTORY
ACCOMPLISHMENTS
EDUCATIONAL BACKGROUND
CERTIFICATES
PERSONAL DATA
CHARACTER REFERENCES
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