Customer Service Representative

DENNIS DOM O.GABRIEL

B** L** Phase* Golden City Subd.,

Brgy. Dila, City of Santa Rosa, Laguna

099*-***-****

****************@*****.***

*********@*****.***

Profile Well- trained to initiate interpersonal relationship among people. A Team- player who maintains positive work attitude. Active and high spirited who ambitions to be always best in his works. Dedicated individual, quickly adjust and adapt to given situations and can work in a minimal supervision.

Education

2010 College Graduate

Colegio de San Juan de Letran, Intramuros, Manila

Bachelor of Arts, Major in Advertising

2006 High School Level

Colegio de San Juan de Letran, Intramuros, Manila

2002 Elementary Level

Holy Rosary College, City of Sta. Rosa, Laguna

Skills

Capacity to give customer satisfaction

Ability to handle customers firmly and politely

Possesses proper decorum and office etiquette

A confident and friendly personality

Ability to work efficiently and quickly

Proficient in oral and written communication in English Computer Literate (Adobe Photoshop CS4,MS Word,

MS Powerpoint, MS Excel)

Work Experience

Costa Crociere S.p.a

Restaurant Department

Snack Steward

M/V Costa Atlantica

From August 10, 2017 – April 19, 2018

Costa Crociere S.p.a

Restaurant Department

Snack Steward

M/V Costa Fortuna

From May 8, 2016 – Jan 8, 2017

Dusit Thani Manila

Banquet Department

Banquet Waiter Position

March 2013 – May 2014

SM Department Store Calamba

Market Strategic Firm, Inc.

Signmaker Position

February 2011-2012

References

Mr. Marvin Dalit

Assistant Maitre’ D Hotel

Costa Cruises / Magsaysay Maritime Corporation

***********@*****.***

092********

Mr. Cesar Arcilla

Buffet Supervisor

Costa Cruises / Magsaysay Maritime Corporation

*************@*****.***

092********

Mr. Regi Jamison,

Captain Waiter

Dusit Thani Manila

091********

Ms. Rona Umali,

Branch Marketing Manager,

Market Strategic Firm, The SM Store - Calamba

093********

092********

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