Professional Summary
Skills
Work History
STEVIE KENNEDY
Coral Springs, FL 33076 754-***-**** ***************@***.*** Dedicated Job Title well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Proactive Job Title with Number years of experience working in Type restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Completed Nursing school
Cared for My sick mother with Cancer for 6 years.
Wine Service
Point of Sale Knowledge
Food Sales and Promotion
Patient Care
Stocking and Replenishing
Hospitality Service Expertise
Ordering Procedures
Patient Care Planning
Server, Expo 04/2012 to Current
Grand Lux Cafe LLC – Sunrise, FL
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals. Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Greeted and maintained relationships with regular customers. Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Office Manager 07/2010 to 10/2012
PBPM Medical Center – Pompano, FL
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Education
Scheduled, rescheduled and handled cancelled appointments for patients. Adhered to strict HIPAA guidelines at all times to protect patient privacy. Maintained patient databases and updated information in alignment with HIPAA protocols. Introduced organization systems to keep filed customer documents confidential and increase operational efficiency.
Located, checked in and pulled medical records for patient appointments and incomplete charts.
Coordinated patient scheduling, check-in, check-out and payments for billing. Accurately collected personal, billing and medical details for Number patients per day. Scheduled appointments for doctor visits and procedures using desktop calendar software. RN, Associates Degree : Registered Nurse 01/2018
Emergency Educational Institute, Inc. - Pompano Beach, FL BLS/CRP certified