MARICEL A. BERNABE
Al Rigga Dubai, U.A.E
Contact No. +971-*********
Email: *******.*******@*****.***
Objective
To be able to work in an organization that can enhance my skills for the development and growth of professional goals and in return of the continuing progress of the company that I will be working with.
Work Experience
Company: AL HOMAIZI MTI / Destination Maternity
Dubai Mall. Dubai, U.A.E
Position: Store Manager
Job Description:
Appropriately scheduling staff based on business trends to ensure adequate staffing at all times.
Putting the customer at the heart of everything the retail store team does.
Creating a buzz around new product launches.
Delivering first class customer service and operational excellence.
Giving expert advice to customers and advising them on product choice.
Ordering more stock once existing levels reach a certain point.
Achieving results through the retail sales team.
Maintaining proper inventory controls.
Achieving phenomenal sales through the highest standards of custom Company Name: Sol General Trading L.L.C
Address: Diera Dubai U.A.E
Date: July 2008 - January 5, 2010
Position: Service Center Receptionist
Telephone Operator
Office Admin
Job Description:
Answer phone lines and maintain accurate and concise records of all communications whether it is through conversation, messages, email, texts, reports etc.
Communicate effectively with callers in order to establish how they can be best assisted.
Determine the immediacy and priority of a caller's need based on importance
with the ability to be adaptable and flexible.
Communicate calmly and effectively with irate and emotional persons.
Ensure that the proper resources and instructions are utilized for all calls.
Ensure compliance with company standards for quality control and CAM-X
measures of Excellence.
Handle confidential information.
Identify and report potential environmental and safety problems
Report to your supervisor or manager any client, workplace, safety or
equipment concerns
Modeling positive and professional behaviour at all times where all staff are
motivated to do their best.
Adhere to all corporate and departmental policies and procedures
Performs other duties as required
Company Name: Land Bank of the Philippines
Address: Rosario, Cavite
Date: May 2005 – April 2008
Position: Teller
Job Description:
receive and count working cash at beginning of shift
identify customers, validate and cash checks
accept cash and checks for deposit and check accuracy of deposit slip
process cash withdrawals
perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency
perform services for customers such as ordering bank cards and checks
receive and verify loan payments, mortgage payments and utility bill payments
record all transactions promptly, accurately and in compliance with bank procedures
balance currency, cash and checks in cash drawer at end of each shift
answer inquiries regarding checking and savings accounts and other bank related products
attempt to resolve issues and problems with customer's accounts
initiate and open new accounts
explain, advise on and promote bank products and services to customers Company Name: MV Lhuillier Pawnshop
Address: TANZA Cavite
Date: March 2003 – May 2005
Position: Teller
Job Description:
receive and count working cash at beginning of shift
identify customers, validate and cash checks
accept cash and checks for deposit and check accuracy of deposit slip
process cash withdrawals
perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency
perform services for customers such as ordering bank cards and checks
receive and verify loan payments, mortgage payments and utility bill payments
record all transactions promptly, accurately and in compliance with bank procedures
balance currency, cash and checks in cash drawer at end of each shift
answer inquiries regarding checking and savings accounts and other bank related products
attempt to resolve issues and problems with customer's accounts
initiate and open new accounts
explain, advise on and promote bank products and services to customers Company Name: ASTEC Power Philippines, Inc.
Address: CEPZA, Rosario Cavite
Date: October 2002 – March 2003
Position: Accounting Clerk
Job Description:
Maintains files, including filing of general ledger journal vouchers, accounts payable documentation, and other miscellaneous filings.
Types a variety of documents, reports, and records.
Keys daily worksheets to the general ledger system.
Prints daily accounts payable checks and inserts checks and invoices into envelopes for mailing.
Prepares requisitions for office, computer, and routine supply purchases.
Assumes responsibility for effectively researching, tracking, and resolving (or properly referring) accounting or documentation problems and discrepancies.
Maintains regular contact with other departments to obtain and convey information and/or to correct transactions.
Assists Accounting Department personnel as needed.
Keeps management informed of area activities and of any significant problems.
Attends and participates in meetings as required.
Ensures that work area is clean, secure, and well maintained.
Completes special projects and miscellaneous assignments as required.
Audit daily sales reports submitted by location management..
Post data to sales journal.
Handle customer and employee accounts receivable.
Assist with accounts payable, prepare checks.
Assist with payroll preparation.
Other duties as assigned.
Company Name: SCAD
Address: CEPZA, Rosario Cavite
Date: April 2002 – October 2002
Position: Production Encoder
Job Description:
Encoding of the entire finish product from the production line
Encodes inputs data, which may include lists, numbers, text, personal medical records or forms. This data may be either new or existing and is generally edited thoroughly. Equipment may include electronic files, scanners and sophisticated electronics based on character recognition.
Company Name: HP Business Corporation
Address: Golden Gate, Las Pinas City
Date: July 2000 – February2001
Position: Secretary
Job Description:
Receive, direct and relay telephone messages and fax messages
Direct the general public to the appropriate staff member
Maintain the general filing system and file all correspondence
Assist in the planning and preparation of meetings, conferences and conference
telephone calls
Make preparations for Band Council and committee meetings
Maintain an adequate inventory of office supplies
Respond to public inquiries
Provide word-processing and secretarial support
Type confidential documents on a wordprocessing system Educational Background
College: Philippine Christian University
Computer Secretarial
1993 – 1996
Personal Information
Date of Birth: September 04, 1976
Place of Birth: Bucal Tanza Cavite
Citizenship: Filipino
Religion: Roman Catholic
Civil Status: Married
Language Spoken: English, Tagalog
Driver License# 3843057
This is to certify that the above information is true and correct to the best of my knowledge and capacity.
Maricel A.Bernabe