Mental Health Manager

LILY NIKOLICH

*** *** ****** ***** – St. Petersburg, FL 33701 – Cell: 352-***-****

************@*****.***

Professional Experience Jabil; St. Petersburg, FL

Human Resources Recruiting Specialist II December 2019-June 2020

• Continued sourcing, recruiting, interviewing, and identifying potential candidates for Jabil’s Defense and Aerospace supporting all functions within operations and business unit. Maintained 50+ requisitions for site.

• Participated in onsite recruiting events. Identified new partnerships with community organizations.

• Contributed in special projects/recruiting initiatives including assessment of best practices in interviewing techniques, leveraging of internal sources of talent and identifying top performers for openings.

• Worked closely with hiring managers and business leaders to determine needs of departments and to identify positions to ensure efficient and effective hiring.

• Recommend ideas and strategies related to recruitment that contributes to the efficiency and effectiveness of the department.

• Leveraged online recruiting resources, including job boards, niche sites, and social networking sites to identify and recruit talented candidates.

• Organized and guided new employee orientation and onboarding. Facilitated a two-day orientation for 200+ new hires since January 2020.

• Ensured clerical procedures are in accordance with Federal, State, and EEOC requirements.

• Managed the presentation, selection, offer, negotiation, and closing involved in full cycle recruiting for 100 new employees since January 2020. Human Resources Generalist II April 2016-December 2019

• Assisted managers in conducting a needs analysis while maintaining staffing for Jabil’s Defense and Aerospace plant specifically supporting the Facilities, Finance, Inventory Control, IT, Manufacturing, Quoting, Planning, Purchasing, Manufacturing, Industrial, Quality, and Test Engineering Departments.

• Advised and influenced hiring leaders on interviewing and candidate assessment techniques following AAP Guidelines, sourcing, strategy, selection, and offer compensation.

• Managed full life cycle recruitment function including sourcing, preliminary interviewing, selection, offer negotiation and onboarding at a current fill rate of 166 candidates per year. Responsible for ATS/Onboarding Software selection and implementation.

• Responsible for communication and interpretation of HR policies and procedures. Coached and Consulted with managers and employees on issues including: performance, terminations, harassment, and discrimination while complying with all state and federal laws.

• Conducted investigations on all employee grievances within Functional Management on counseling and resolution.

• Monitored and approved applicable salary increases, conducted checks to ensure they are within paygrade guidelines. Conducted preliminary job analysis and created job descriptions of non-benchmark positions through job evaluation process.

• Communicated and interpreted all benefit changes and policies. Educated associates about their benefits and coordinate open enrollment periods. Researched and resolved associate’s benefit problems and questions. Supported annual enrollment benefits for 700+ employees and new hire enrollment for up to 50 employees monthly.

• Managed and administered FMLA, tracking consecutive and intermittent leave to ensure employees and company are safe and compliant.

• Maintained HRIS to ensure employee information is accurate and input updates based on annual reviews, pay increases, and promotions. Complied with statistical reports for departments while having knowledge of various software packages such as Workday, OKTA, Success Factors, BPM, Pega, Kronos, and Concur.

• Provided guidance and mentorship to coworkers and fostered a collaborative team culture of continuous learning.

Tijuana Flats Tex-Mex; Orlando, FL

Field Human Resources Manager August 2012-April 2016

• Maintained staffing for 47+ restaurants and 10-15 New Store Openings per year within seven markets with recruitment budget totaling $20k. Continuously under budget for CPH and Travel Expenses.

• Managed full life cycle recruitment function including sourcing, interviewing, selection, offer negotiation and onboarding at a hiring rate of 100+ managers per year.

• Developed recruitment strategy and succession plans for new and replacement positions based on forecasted openings and turnover analysis and communicate to Director and VP of Human Resources.

• Designed and developed marketing and creative elements of employment brand.

• Held responsible for ATS/Onboarding Software selection and implementation using Exact Hire.

• Conducted all HR Field Training for operations personnel including training six Area Supervisors on management interviews and development plans for their manager teams on a continuous basis.

• Conducted investigations on all employee grievances within region and advised Area Supervisor on counseling and resolution.

• Processed payroll for 150+ managers ensuring correct payments were made, allocated approximately and sent to accounting for completion.

• Maintained HRIS to ensure employee information was accurate and inputted updates based on annual reviews, pay increases, and promotions.

• Conducted annual HR Compliance Audits for approximately 50 locations. Field Human Resources Recruiter August 2011-August 2012

• Maintained manager staffing for 80+ restaurants within state of Florida and North Carolina with growth rate of approximately 10 New Store Openings per year.

• Partnered with Human Resources Manager and Area Supervisors to identify recruiting needs in each market.

• Sourced, Screened, interviewed, and conducted background checks. Corporate Trainer June 2003 – July 2006

• Trained FOH staff and MIT’s on all FOH procedures, including using the ALOHA system.

• Travel trained to help develop new staff of 40 employees during a New Store Opening. Meridian Behavioral HealthCare Inc; Gainesville, FL May 2009-August 2011 Counselor IV

• Conducted intensive mental health crisis assessments while diagnosing initial mental health and substance abuse issues within adults, adolescents, and children.

• Determined appropriate service provider and scheduled intake appointments based on clinical, demographic, and payer requirements.

• Served as a client and center advocate, consultant, and liaison with a variety of community agencies to ensure client continuity of care.

• Maintained patient privacy and confidentiality in accordance with HIPPA guidelines.

• Documented all services provided in a timely and accurate manner consistent with center guidelines and procedures.

• Nominated for Employee of the Quarter in April 2010. Bread and Roses Women’s Health Center; Gainesville, FL May 2007-April 2009 Clinical Assistant

• Conducted information sessions for patient education and administered lab tests and took patient vitals.

• Assisted patient and physician during medical procedures.

• Maintained patient privacy and confidentiality in accordance with HIPPA guidelines. University of Florida; Gainesville, FL August 2006 – May 2008 Teacher Assistant

• Served as an instructor for PEL 2112, HSC 2100, and Informatics Lab.

• Classroom management of 100+ undergraduate students.

• Prepared lectures, tested development by administering exams, and evaluated students.

• Performed extensive literature searches on Public Health Issues to aid managing professor with his research.

Memberships University of Florida Alumni Association January, 2005-Present Society of Human Resource Management December, 2014 – Present Education M.S. Health Education and Behavior, University of Florida, Gainesville, FL May 2008

Specialization: Community Health Education

B.S. Health Education and Behavior, University of Florida, Gainesville, FL December 2004

Minor: Food Science and Human Nutrition

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