Customer care representative

IHEKUNA, IFEYINWA MAVIS

**, ****** ****** ******, ****, Lagos

Mobile: 070******** Email: *****.*******@*****.*** PROFILE

An Industrial Chemist with a keen eye for details and a calculative, strategic mind with a passion for self- improvement and proving productiveness amidst challenges. PERSONAL QUALITIES AND SKILLS

Proficiency in Microsoft office

Exceptional independent work environment with minimal supervision

Excellent communication, coordination with analytical and interpersonal skills

Effective as a team player or team leader

Excellent customer service

EDUCATION

2019 B.Sc. Pure and Industrial Chemistry University of Nigeria, Nsukka 2013 West African Senior Secondary School Certificate Gladys High School, Ketu, Lagos 2007 First School Leaving Certificate Abbey Mixed and Infant School, Ketu WORK EXPERIENCE

April 2018 – May 2018 Advertising and Sales Personnel Nigerian Breweries

Advertised the brand and ensured the selling of the stipulated amount of product for each day.

Adopted good customer service strategies

June 2018 – December 2018 Supervisor Nigerian Breweries

Supervised workers and ensured they sold the stipulated amount of product for each day.

Made record and assessed the performance of all workers assigned April 2017 – August 2017 Private Tutorial Practice Nsukka, Enugu

Prepared lesson outlines and plans in assigned subject areas

Observed pupils performance and strategized ways to improve learning

Prepared pupils in writing their school examinations REFERENCES

Available on request