Customer Service Representative

Amber Brakebill

*** ****** ******, *******, ** **541

510-***-**** **********@*****.***

Professional Summary

Objective: Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced office environments. Bringing detail oriented and decisive nature with sound judgment, good multitasking abilities and self- motivated nature. Capable of working alone or with teams to accomplish on-time and accurate clerical tasks.

Skills

• Meticulous attention to detail

• Microsoft Office expertise

• Office equipment proficiency

• Clerical support

• Bookkeeping

• Back office operations

• Document retrieval

• Resolving discrepancies

• PC proficient

• Employee training and development

• Mail management

• Filing and data archiving

• Type 50 WPM

• Self-directed

• General ledger entries

• Inbound and outbound calling

• Quality Control

Work History

Walsh Property Management INC, Castro Valley, CA 2019 – Current Administrative Assistant/Accounting

• Mail Runs – Control of incoming and outgoing mail.

• Maintain any office inventory, including office/mailroom equipment. Service any equipment that is in need and in a timely manner.

• In charge of all print requests for mailings for all associations. Agenda/Board Packets/Ballots/Newsletters/Budget Reports/Notices

• Perform monthly accounting tasks, such as AP/AR, financials for all associations in my care. Keep Homeowner information up to date.

Auntie Mary’s Collective, 2018 – 2018

Customer Service Representative

• Preparing orders to go out to patients. Dispatching drivers as needed.

• Managing and preparing inventory.

• Collecting money from orders and filling out the proper paperwork. Green on the Go 2017 – 2018

Customer Service Representative

• Preparing orders to go out to patients. Dispatching drivers as needed.

• Managing and preparing inventory. • Collecting money from orders and filling out the proper paperwork.

San Francisco Boy Scout Offices 2010 – 2011

Administration

• Answering phones and booking reservations and registration.

• Data Entry, filing, mailings • Taking payments and delivering great customer service.

Nanny 2012 – 2016

Nanny

• Daily household chores, including shopping and cleaning. • Assist in homework and daily routines with the children. Worldwide Construction 2012 – 2012

Administration

• Answering and directing phone calls, dispatching employees.

• Administration duties such as faxing, filing, making copies, providing customer service.

• Responsible for payroll and timecards.

Babies R Us 2010 – 2010

Administration

• Answering and directing phone calls.

• Cleaning office, register trained, handling money and providing customer service. Select Staffing 2008 – 2010

Administration

• Answering and directing phone calls. • Administration duties such as faxing, filing, making copies, providing customer service. Suntans to Go 2006 – 2008

Administration

• Answering and directing phone calls, selling products/packages and kept salon clean.

• Administration duties such as faxing, filing, making copies, providing customer service. References

References are available upon request.

Contact this candidate