Sean Monroe
Sr Sales Lead
Address Los Angeles, CA, 90008
Phone 424-***-****
E-mail **************@*****.***
Highly motivated and experienced Internet Sales Manager with over 25 years of sales experience and 35 years of customer service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits. If you're looking for a team player that can join you're team and make a difference, look no further.
Skills
Microsoft expert
Great communicator
Team Player
Professional Sales techniques
Work History
2020-02 - Current
Internet Sales Manager
Ocean Honda, North Hollywood, CA
Utilized effective communication and active listening skills to create client rapport to grow profitability.
Initiated sales strategies by recruiting new clients through approved methods. Such as cold calling, Internet leads, fresh-up system.
Leveraged proven sales methods to increase revenue by 28% and surpass sales objectives by 100%. Minimum sales peer month is 10 cars. My average is 23 cars per month.
Leveraged eLeads, CDK, DealerTrack, CUDL, AutoTrader, TrueCar, vAuto, KBB and other resources to drive new and used car sales.
Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
2014-08 - 2020-01
Internet Sales Manager
Scott Robinson Honda, Torrance, CA
Managed over 60 calls per day along with over 100 emails. Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations. Trading vehicle's with other dealerships to fulfill sales.
Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. Which included product knowledge, presentations, overcoming objections, and closing deals for internet sales department .
2004-09 - 2020-01
Finance Manager/Sales Representative
Kuhio Motors, Lihue, HI
Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act. JMA (Jim Moran and Associates) on all ethical rules for finance manager.
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
Established and maintained relationships with individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
Education
1989-06 - 1991-09
Associate of Arts: Business Administration And Management
West Los Angeles College - Culver City, CA