Customer Service,Sales, Administrative Assistant,Human Resources Per

OLALERU OMOLOLA MOJOYINADE

* ****** ***** ******,******,Lagos,Nigeria. 234**********. ***********@*****.***

SUMMARY OF QUALIFICATIONS

Executive Assistance with years of experience in Office management, Administrative support and Customer service that thrives in a demanding, fast-paced environment. Contributed to successful operations of various private sectors companies by streamlining processes to increase productivity, Knowledgeable in handling confidential information and matters.

Core Strengths

•Proven skills in Banking and portfolio management

•Demonstrated ability in problem solving and organization

•Professional communication skills include fluency in English

•Invoice processing and Billing

•Sales and Expense Reporting

•Team work,

•Time management,

•Learning aptitude and Tactfulness,

•Proficiency with MS office suite : MS Excel MS Power point

•Self motivated,

•Task management and initiative.

•Basic HR skills.

PROFESSIONAL EXPERIENCE

Ecobank Plc - Lagos, Nigeria 2011 to November 2014

•Reported daily averages and shortages to the operations department.

•Established new customer accounts including checking, savings, lines of credit and loans to EcoBank's security and audit procedures.

•Balanced daily cash deposits and bank vault inventory with a zero errorrate.

•Processed cash withdrawals.

•Processed sales referrals and promoted bank services and products resulting in significant branch sales increase.

•Operation and management of Automated Teller Machine.

•Answered inquiries from customers in person and on the phone Investigated and solved any customer concerns.

•Accurately processed financial transactions using computerized cash registers in a fast-paced environment.

•Earned “Quality Service” award twice

Cashier

Qatar Airways - Lagos, Nigeria 2011-2014 Receipt of cash and confirmation of payment for issuance of tickets, Reporting and documentation of cash payment, Daily cash deposit to Bank \ Assisted customers with payment.

VOLUNTEER EXPERIENCE

Summer School Administrator 2015- Present

Deeper Life Summer School, Lagos, Nigeria.

•Organized Entrepreneurship Seminars for youths,

•Hired personnel for the duration of the summer coaching,

•Assist youths with online learning such as acquiring digital skills.

EDUCATION

Lagos State University 2008

BSc. BEd ( Biology Education )

(equivalent to a Bachelor of degree (four years ), as determined by World Education Services.)

NHR and CIPM Certificate (In view)

First AID CPR AED

Medical World Nigeria.

Heart Saver First AID CPR AED

ACA Membership-American Caregiver Association.

REFERENCES

• Available Upon Request.

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