Sales Representative Customer Care
Resume:
NIPUN BEHL
**********@*****.***
B-**7 Sudershan park,near Moti nagar,New Delhi-110015
Objective
To make use of my interpersonal skills to achieve goals of a company that focuses on customer satisfaction and customer experience.
Experience
1. Company name-Jindal intellicom
Feb.2019 - January 2020
Designation-Customer care executive
Responsibilities
•Resolve customer complaints via chat.
•Greet customers warmly and ascertain problem or reason for calling.
•Assist with placement of orders, refunds, or exchanges.
•Place or cancel orders.
•Suggest solutions when a product malfunctions.
•Compile reports on overall customer satisfaction.
•Handle changes in policies or renewals.
2. Company name-GNR Enterprises
April 2020 - August 2020
Designation-Sales Representative
Responsibilities
•Greet customers.
•Provide customers with information about items.
•Ring up purchases.
•Elevate complaints to management.
• Keep track of inventory.
•Increase sales.
Education
S.D. Public School
2016
10th-CBSE board
S.D. Public School
2018
12th-CBSE board
Delhi University
2018-2021
B.com(h)
Skills
• MARKETING • SALES • INTERPERSONAL SKILLS • FLEXIBILITY • TEAM PLAYER • RESULT DRIVEN
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