Contact Details Customer Care
Resume:
EDUCATIONAL QUALIFICATIONS
High School attended :Thokoza High School
Highest Grade Passed :12
Year :2010
TETIARY EDUCATION
Institution :University of South Africa
Qualification : Accounting Science
Date of issue :In progress
PERSONAL SKILLS AND COMPETENCIES
Good Computer Skills
Microsoft Office; Word, Excel & Outlook
Good Communication Skills (Speak, Read and Write)
IsiZulu, English & Sesotho
Good Interpersonal Skills
Good Customer Care
Career objectives
To learn, grow and enhance my knowledge of the organization
To implement all the skills obtained throughout my professional development
To enhance my skills and qualification by attending courses and training in relevant fields and also to keep up to date with industry trends WORK EXPERIENCE
Organization :Kouga Development Company t/a Circa
Period :February 2017 to Present
Department :Operations
Position :Receptionist & Cleaner
Receptionist Tasks:
● Answer telephone, screen and direct calls to the correct department
● Take and relay messages to various departments
● Provide information to callers
● Greeting persons entering the organization
● Direct persons to the correct department
● Manage Boardrooms bookings
● Provide administrative and clerical support
Cleaner Tasks:
● Perform general cleaning services of a routine nature by utilizing a variety of aids (dusters, brooms, vacuum cleaner, polisher, detergents, etc)
● Stock taking and ordering of cleaning products and consumables
● Keeping the office clean without disturbing the office staff
● Serve beverages, tea/coffee to visitors and management Organization :Discount Foods Cash & Carry (Carlton Centre) Period :February 2015 – August 2016
Department :Retail
Position :Cashier and Check-out Assistant
Tasks:
● Welcoming customers and answering their questions
● Helping customers locate items, and providing advice or recommendations.
● Operating scanners, scales, cash registers, and other electronics
● Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
● Manning the parcel counter
REFERENCES
Contact Person : Florence Hlongwane
Position : Supervisor
Contact Details :071-***-****
Company :Kouga Development Company
Contact Person : Gugulethu Sono
Position : Events Manager
Contact Details :078-***-****
Company :Stadium Management South Africa
Contact Person : Eltin Mabena
Position : Assistant Manager
Contact Details :011-***-****/ 083-***-****
Company :Discount Food Cash & Carry
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