Customer Service Sales

ANYANWU JOY UCHECHI

*B YAKUBU STRESS,OFF IKOSI KETU, LAGOS STATE.

Tel: 070********, 090******** Email:**************@*****.***

Citation

A young, energetic, dynamic and result oriented Service executive with 3 years’ experience in Customer Service, Sales and Administration. My experiences cut across, Customer service, Sales and Marketing

Am a season and experience Administrator per excellent. A brilliant educator, motivator and sales genius and fantastic goal getter,

PERSONAL DETAILS

Date of birth 19th April, 1989

State of origin Imo State

Marital status Single

Gender Female

Nationality Nigerian

CAREER OBJECTIVE:

TO UTILIZE MY SKILLS AND ABILITIES TO ACHIEVE ORGANIZATIONAL GOALS AND OBJECTIVES WHILE BEING RESOURCEFUL, INNOVATIVE AND FLEXIBLE

SKILLS:

Sales Management Business Administration Relationship Marketing

Resource Management Banking Customer service

EDUCATION:

2012 – 2015 University of Nigeria, Nsukka Enugu

B.Sc. in Agricultural Science Education

2006 – 2009 Federal College of Education (Technical) Anambra

NCE in Agricultural Science Education

2006 Gideon Comprehensive High School Lagos

Senior Secondary School Certificate

WORK EXPERIENCE:

Nov 2017- Dec 2019

Oak limited.

Customer Service /Sales Officer

Responsible for:

Managing incoming calls and Customer Service Inquires

Welcome visitors/customers and assists to shop for new products

Attend to walk-in -Customers

Identifying and accessing customer needs to ensure customer satisfaction

Update Customers on new products

Handle Customer Complaints, provide appropriate Solutions/Alternatives within the time limits

Build Sustainable Relationships

Follow Communication procedures, guidelines and policies

Feb 2016 - Jan 2017

Agricultural Development Programme Anambra

Administrative Officer (NYSC)

Responsible for:

Record Keeping

Preparing Regular Reports

Answer and Direct Phone calls

Ordering Office Supplies

Maintains Staff queries

Administrative duties

HOBBIES:

Reading, Travelling, Meeting People, Research

LANGUAGE:

English (proficient in writing and speaking), Yoruba (basic), Igbo (native speaker)

PERSONAL SKILL TO SUPPORT MY APPLICATION.

Ability to work with or without close supervision.

Ability to work under pressure to achieve the desired result.

Possess very good interpersonal and human relationship.

REFEREES:

Available on request

Contact this candidate