Administrative Assistant Medical

ROCHELLE JONES

**** ****** ****** *** *******, LA 70117 504-***-**** **.********@*****.***

PROFESSIONAL PROFILE

Top performing professional backed by valuable experience in leadership roles. Performs a wide range of secretarial and administrative duties to assist with the planning, management and coordination of the department's overall objectives.

High Academic Honors Recognition / Dean’s List.

Emphasizes quality, performance, accountability, and customer service.

Team player who understands the importance of meeting goals and deadlines.

Knowledgeable in Microsoft Word and Excel applications.

KEY QUALIFICATIONS

Medical Administrative Assistant Medical Terminology Patient Processing Patient Registration

Medical Billing Medical Records Management Release of Information Introduction to ICD-10-CM Coding

HIPAA Compliance Anatomy & Physiology

Electronic Health Records EHR / EMR Greenway Computer Information Systems

Medical Transcription Office Accounting MS Office / MS Word

Medical Laws & Ethics Path Physiology for Medical Office Principles of Management

CERTIFICATIONS

Working towards Medical Administrative Assistant Certification (CMAA)

EDUCATION

Nunez Community College - Associate in applied Science- medical billing and coding, current

Ultimate Medical Academy – Health Sciences- Medical Administrative Assistant/ Associate of Science Degree, 2016 Diploma- Medical Administrative Assistant, 2015

Comprehensive Training Included:

Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals, and organizations that offer medical records services.

Prepare patients for examination and treatment.

Obtain insurance authorizations for procedures, gather medical histories, and collect payments.

WORK EXPERIENCE

Best Western New Orleans, LA 7/20-current

Executive Housekeeper

●Responsible for opening the housekeeping department

●Create housekeeper’s assignment board

●Run daily reports

●Check already clean and present day day cleaned rooms

●Do inventory and order supplies

●Make weekly schedule

●Deal with guest complaints

●Help front desk

Sonesta ES New Orleans, LA 12/19-4/20

Housekeeping Supervisor

●Responsible for making housekeeper’s assignment sheets daily

●Making sure the houseman checklist is complete and everything is done correctly

●Check already clean rooms upon guest arrival for the day and rooms that are being cleaned by the staff in the same day

●Run daily reports (before and after each shift)

●Count and place inventory in the computer

●Make weekly schedule when needed

Staybridge Suites New Orleans, LA 01/2019- 12/2019

Housekeeping Supervisor

●Responsible for making housekeeper’s assignment sheets for the day

●Making sure the houseman checklist is complete and everything is done correctly

●Checking vacant clean room daily from previous day as well as rooms cleaned by housekeepers on the same day to assure the rooms are ready for new guest and returning guest

●Close the house after all work is complete by running reports at the end of the day

●Make weekly schedule

Comfort Suites- New Orleans, LA 01/2017- 01/2019

Housekeeping Supervisor

●Responsible for making Houseman daily checklist

●Responsible for checking behind housekeepers and Houseman.

●Making sure everything is clean for new guest and returning guest.

●Working with the employees helping them to understand how important productivity is to the company.

●Ensuring guest satisfaction on a daily basics

●Count weekly inventory

Audubon Acupuncture & Herb- New Orleans, LA 01/2016-09/2016

Medical Assistant

●Make and update patient charts

●Assist the doctor with procedures

●Collect payments from patients

●Verify patient’s insurance

●Make appointments for new and old patients.

Marriott Courtyard – New Orleans, LA10/2015 –01/2017

Housekeeping lead

Responsible for the general cleaning and upkeep of residences and other assigned areas.

Remain team oriented and dedicated to providing excellent service and ensuring highest standards are met.

Maintain confidentiality of proprietary

W New Orleans Hotel – New Orleans, LA12/2006 – 12/2014

Housekeeper / Lead

Cleaned guest rooms as assigned and according to priority.

Followed OSHA regulations and hotel requirement.

Organized work and followed through to ensure duties were accomplished.

Handled guest complaints and inquiries, and ensured confidentiality and security of guest rooms.

Performed duties with attention to detail, accuracy, follow-through, and courtesy.

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