Administrative Assistant Customer Service
Resume:
Rhonda T. Brown
Chicago, Illinois 60652
773-***-**** Cell
**********@*******.***
Experience
McCormack Baron Management Services, Inc.
Apr 2006 - Feb 2020 Property Manager, Gary, Indiana
Oversaw the day to day aspects of the site and residential management in a service
oriented manner. Functions included property operations, financial obligations, repairs and upgrades, HUD inspections, resident relations and staff supervision. Site is comprised of 28 residential buildings (123 total units) and Community center/Leasing Office.
Interviewed candidates for permanent and temporary positions. Completed on-boarding functions. Handled private and sensitive employee documents consistently. Review company policies and procedures with newly hired staff. Submitted accurate payroll. Completed 6-months and annual performance reviews.
May 2000 - Apr 2006 Administrative Assistant/Purchase Order Administrator, Chicago, Illinois
Provided administrative, clerical, business and personal details for Senior Level Managers.
Managed complex calendar for appointments and meetings.
Coordinated and prepared necessary materials for meeting and events.
Prepared complex itineraries, informed other staff as necessary.
Managed travel arrangements, coordinating ground transportation, hotels and meetings.
Prepared and edited correspondence and presentations.
Arranged essential follow up and/or actions.
Reconciled credit card statements and completed expense reports.
Accurately prepared various monthly reports, ensuring deadlines are met.
Responded to emails and telephone calls, provided accurate information or route to appropriate staff/department.
Managed documents and information in files and electronically, securing confidential information.
Planned and managed special events.
Oversaw staff performing general clerical functions.
Employment History
1996-2000 Chicago Housing Authority - Administrative Assistant
1992-1996 Chicago Housing Authority - Housing Clerk II,
1992-1992 United Airlines - Customer/Special Service Agent
1989-1991 Midway Airlines - Customer Service Agent
Rhonda T. Brown
Resume, Page 2
Higher Education
1985-1987 Roosevelt University, Chicago, Illinois, Personnel Administration, Non-degreed
Realtor
June, 2009 Sales License, Information Professionals
Software
Word, Excel, Power Point,YARDI
ADP, Paylocity and Ultipro payroll functions
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