Sales Manager
Resume:
Joe Spellman, Tampa, FL, 863-***-****, *****@***.***
PROFILE:
Hard working and energetic Sales Manager and top-rated sales associate with more than 10 years’ experience leading dynamic sales teams in fast-paced markets over 30 years. E X P E R I E N CE:
Bert's Barracuda Harley Davidson, Clearwater, FL, Sales Manager 10/19 to Present Lead the Sales Team and utilized internal contests to motivate sales staff and oversee promotional strategies to drive new business.
• Set a record for a single month of bike sales profit
• Set a district record for new bike sales
Brandon Ford, Brandon, FL, Sales Consultant 12/2016 to 10/2019 Close sales by overcoming objections, asking for sales and negotiating price
• 2017 Salesman of the Year and 2018 Salesman of the Year
• #1 Salesman 22 consecutive months
• Ranked #5 in the nation and #3 in District
• Set dealership single month unit sales record of 53.5 units
• Achieved most consecutive Salesman of the Month in the company’s 31-year history Tampa Harley Davidson, Tampa, FL, Sales Associate 11/2015 to 12/2016 Daily prospecting by making phone calls, sending emails, completing logs to build a pipeline, participating and networking during HOG meetings, Bike nights, Club events and other dealership sponsored events.
• #1 Sales Associate in the 5-store dealer group
Greenway Ford, Orlando, FL, Sales Consultant 10/2014 to 09/2015
• Salesman of the Month 2 of 8 months and always top 5 of 40 salespeople
• Won highest volume salesperson for Black Friday sales weekend
• Won all expenses paid fishing trip for most vehicles sold in a month Buddy's Home Furnishings, Tampa, FL, Divisional Accounts Manager 04/2012 to10/2014
• Consistently highest percent collected in company Cash America, Acquisitions Manager 10/2011 to 04/2013
• National recognition for uncovering pricing discrepancies that saved the company over $2,300,000 Aaron's, Inc., Sebring, FL, General Manager 10/2009 to 10/2011
• Aaron’s Impact Store of the month for January 2011 Checkers Drive-In Restaurants, Polk County, FL, General Manager 11/1995 to 07/2009
• Twice awarded “Store of the Year” for Checkers
• Awarded “Operational Excellence” flag every year since award’s inception
• Awarded “1 Million Plus Sales Award” every year of employment EDUCATION:
St. Thomas University, Associate of Science, 3.85 GPA 1990 – 1991
• Wrestling Scholarship
*****@***.***
5287 SUWANNEE ROAD • WEEKI WACHEE, FL 34607
JOSEPH SPELLMAN
OBJECTIVE
Hard working and energetic Sales Manager and top-rated sales associate with more than 10 years’ experience leading dynamic sales teams in fast-paced markets. Skilled at leading cohesive teams to consistently achieving aggressive goals over 30 years. SKILLS & ABILITIES
Compelling leadership skills
Sales coaching
Motivational style
Exceptional communication
Social media savvy
Training and development
Used and new cars
Internet sales
Vehicle deliveries
Persuasive negotiator
EXPERIENCE
Oct 2019 – Present Bert's Barracuda Harley Davidson Clearwater, FL Sales Manager
Led sales meetings with team members to establish sales, customer retention goals, and develop sales strategies to maximize revenue generation.
Utilize internal contests to motivate sales staff and oversee promotional strategies to drive new business.
Maintain optimal motorcycle inventory to ensure customer needs are met.
Coach underperforming employees in sales and service techniques.
Received and approved motorcycle loan applications, supporting loan officers and managed multiple files.
Structured deals and negotiated with financial institutions to get deals financed and funded.
Proficient use of dealer software such as Talones, Deal Track, and Deal link
Handled cash, checks and credit card payments for in house financing as well as daily transactions Dec 2016 – Oct 2019 Brandon Ford Brandon, FL
Business Development Consultant
2017 and 2018 Salesman of the Year, Was #1 Car salesman 23 consecutive months. Ranked 3 in District and #5 in the nation.
Proficient use of auto dealer software such as Power, Reynolds & Reynolds, and Manheim.
Established ongoing relationships with new customers; providing excellent customer service during the purchase, and maintaining communication after the sell to ensure satisfaction.
Demonstrate vehicles by explaining characteristics and features, taking test drives, and explaining warranties and services
Close sales by overcoming objections, asking for sales, negotiating price, completing sales or purchase contracts; Explaining warranties, services, and financing Nov 2015 – Dec 2016 Tampa Harley Davidson
Sales Consultant
Number one sales associate over 5 stores
Greeting, talking to customers, developing relationships and selling product utilizing our feature/benefit selling methodology.
2
Understand motorcycles by studying characteristics, capabilities, and features; comparing competitive models and other available options.
Develop relationships and future buyers by maintaining rapport with previous customers; suggesting trade-ins; meeting prospects at outside activities; responding to inquiries; recommending sales campaigns and promotions.
Introduce new customers to the service, parts, general merchandise and finance departments.
Close sales by overcoming objections; asking for sales; negotiating price. Attain new and used unit sales quotas as agreed upon with the sales manager.
Cultivate prospects by working the showroom floor, customer follow-up, participating in outside events.
Daily prospecting by making phone calls, sending emails, completing logs to build a pipeline.
Participate and network during HOG meetings, Bike nights, Club events and other dealership sponsored events.
Oct 2014 – Sept 2015 Greenway Ford
Sales Consultant
Part of a 40 person sales staff, where I was consistently top 5 every month. Complete care of the customer buying experience from greeting, finding the right vehicle, negotiating a price to follow up and after care
Responsible for regularly acquiring more customers Apr 2013 – Oct 2014 Buddy's Home Furnishings Tampa/St. Petersburg Divisional Accounts Manager
Acquisition and maintenance of accounts
Recruited as management trainee and promoted within 3 months to GM
As GM, collected highest percent revenue in the company
Promoted from GM to Divisional Accounts Manager in Tampa market within 3 months
Market consistently highest percent collected of any division within organization Oct 2011 – Apr 2013 Cash America
Acquisitions Manager
Part of 8-man team to reset stores including inventory management, merchandising, and maintenance
Completion through junior year of Cash America University
Selected as one of 25 team members in the US to be part of and lead acquisitions for the company across multi-state conversations.
Lead 8-man team in Knoxville, TN and Phoenix, AZ Oct 2009 – Oct 2011 Aaron's, Inc. Sebring, FL
General Manager
In one year time promoted from manager trainee to GM of a unit
From Oct 2010 to Oct 2011, grew store $15k in rental revenue
Went from 1% profit to 12.33% profit in same time 3
Made store profitable and kept it profitable (highest within 103 Impact Stores) with largest customer count ever since 2007 opening
Directly responsible for sales and profit performance in assigned store.
Responsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures
Work with Senior Management to establish and achieve sales and margin goals, develop operating budgets and monitor performance.
Partner with Visual Presentation team in regard to merchandise presentation
Establish and monitor all store standards and work with the Operations Manager and individual Department Managers to ensure successful implementation
Responsible for recruitment, selection, training and supervision of store staff to maximize sales and profit performance. Includes succession planning for current and future position
Regularly visits relevant competition to maintain an awareness of store performance issues and market trends
Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store team members
Nov 1995 – Jul 2009 Checkers Drive In Restaurants, Inc. Polk County, FL General Manager
Worked for Sunstate Restaurant Management dba Checkers
Executed daily operations of $1.5M+ unit, managing multiple units as necessary
Directed cooking, wrapping and packaging of food prepared and served, collecting of monies from in-house and take-out customers and assembling of food orders for wholesale customers
Coordinated activities of workers engaged in keeping business records, collecting and paying accounts, ordering and purchasing supplies and delivery of foodstuffs to customers
Instrumental in development of new management personnel with 2 being promoted to General Manager positions
Interviewed, hired and trained personnel
Supervised the development of crew/mangers and achieved significant improvements in their productivity
Contacted prospective wholesale customers, such as mobile food vendors, vending machine operators, school lunch programs and institutional personnel, to promote sale of prepared foods
Supervised 20-30 employees, scheduled work hours, resolved conflicts, determined salaries
Negotiated various product and maintenance contracts ACHEIVEMENTS
Bert’s Barracuda: In the first 3 months achieved highest single month profit in company’s history. In February 2020 lead team to #1 in new bike sales for the district.
Brandon Ford: Reached E3 certified 1st year and E4 every year after. Held Store all-time high single month unit count of 53.5 units and achieved most consecutive salesman of the month in the company’s 31 year history. Also achieved 137 customer service index of 97%.
Greenway Ford: Salesman of the Month 2 of the 8 months with the company, consistently top 5 of 40 sales people
o Won highest volume salesperson for Black Friday sales weekend o Won all expenses paid fishing trip for most vehicles sold in a month
Buddy’s Home Furnishings: Current market consistently highest percent collected in company 4
Cash America: Recognized nationally for uncovering pricing discrepancies that saved the company over $2.3 Million
Aaron’s: Won Aaron’s Impact Store of the month for January 2011
Checkers: Twice awarded “Store of the Year” for Checkers o Awarded “Operational Excellence” flag every year since award’s inception o Awarded “1 Million Plus” sales award every year of employment o Called to manage multiple units at times
o Hired and trained 10 of the 12 general managers in market o Held highest Full Field report score for 8 years with a high of 97.6% EDUCATION
1990 – 1991 St. Thomas University Grade 3.85 GPA
Associate of Science (A.S.)
Computer Science
Invited on a wrestling scholarship, studied computer science then took an Assistant General Manager position with a company I work for in high school. LEADERSHIP
Florida Restaurant Management Certification (Safe-Serve)
Dale Carnagie 14-Week Management Seminar
Checkers Corporate Training Seminars
o Effective Hiring
o Inventory Control
o Six Steps to Proper Training
o People Development
Community Association Management Licensee
REFERENCES
Available Upon Request
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