Hanna
Friel
*****.*****@*****.***
Seattle, Washington
Education
Seattle Lutheran High School
High School Diploma • Seattle, WA
Highline College
Working towards an associate degree in business • Des Moines, Washington Skills
Experience
07/2017 - 12/2018
Apollo Nails and Spa
Receptionist/Customer Service • Seattle, Washington Contribute to high-level of customer satisfaction by constantly maintaining friendly attitude.
Perform general clerical tasks and administrative responsibilities as needed. Respond to all inquiries and requests in a timely manner. Operate phone system and calendar system for [how many] people at any given time. Open and close POS system, cash handling and resolving customer service issues as well as booking clients online, in person and via phone and email.
01/2019 - 01/2020
The Wax Bar
Receptionist/Customer Service • Seattle, Washington Perform general clerical tasks and administrative responsibilities as needed Maintain operational efficiency through following proper office protocols Operate phone system and calendar system for [how many] people at any given time
Contribute to high-level of customer satisfaction by constantly maintaining friendly attitude
Provide accurate information to customers
Update database with information quickly and efficiently Answer and screen telephone calls, recording messages for quick reply as needed
Handle busy, multi-line phone system. Inventory duties, working alone, and opening and closing POS system
09/2019 - Present
Nanny Services
Nanny (Full-time) • Seattle, Washington
I have been nannying for quiet some time now. My sole responsibility for this job is to take care of kids, which includes, learning activities, cooking, cleaning, and transportation. Although I love being a nannying I am looking for more career advancement in an industry I want to grow and expand in. Customer service Sales
Microsoft office Teamwork
Accountability Interpersonal Skills