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Front Office Sales

Location:
Kolkata, West Bengal, India
Posted:
September 14, 2020

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Resume:

Abhisekh Chakraborty

**/*, ********** ****,

P.O. Nabagram, Dt. Hooghly

PIN – 712 246

Mobile : +91-891*******

Email : adf2vr@r.postjobfree.com

A results driven professional who has over twelve years sales experience with products that are considered

technical and complex. I am capable to aggressively drive sales growth and profits by developing a friendly, well trained sales team who are always highly visible to customers and responsive to their needs. Has a hands on style of management, and one of his key strengths is the ability to generate business insights from diverse data sources. Currently looking for a managerial position with an exciting and ambitious company.

Core Competencies :

Revenue growth Forecasting Occupancy Growth Marketing Brands Selling Franchises

Lead Development Account Performance Retail Sales Driving Profitability

Brand Management Waste Reduction Monitoring Competitors Negotiating

Employment History :

Designation

Working Department

Start Date

End Date

Duration

Organization

Assistant Manager – Business Development

Sales & Marketing (Room and F&B) & Front Office

05th July, 2006

Till Date

14 years

The Senator Hotel, Kolkata under

P. C. Chandra Group

Assistant Manager – F & B Control

F & B Service and F & B Production

25th January, 2005

25th June, 2006

1 year 6 months

Café Coffee Day,

Restaurant Manager - Mirch Masala

F & B Service

25th May, 2003

25th December, 2004

1 year 7 months

The New Marion Hotel, Bhubaneswar

Management Trainee

F & B Service

May’02

April’03

1 year

Hotel Kamat, Bangalore

Industrial Trainee

F & B Service

Dec’99

Jan’99

1 months

The Great Eastern Hotel, Kolkata

Front Office

10th August, 2001

10th November, 2001

3 months

The Golden Park Hotel, Kolkata

F & B Service

15th May, 2000

15th August, 2000

4 months

Hotel Peerless Inn, Kolkata

Present Responsibilities:

Reporting to the Chief Executive (Hotels) as the total in charge of the Sales & Marketing & Front Office Desk

Managing team of 6 executives directly and 3 as dotted

Achieve total guest satisfaction by providing service, which is the best in class, and maximize organizational profitability through effective utilization of all resources and achieving higher cost efficiency.

Forecast trends in Occupancy, budget for Room Sales, Average Room Rate (ARR) and other revenues related to Rooms.

Develop and implement strategies to achieve a larger market share and attract new segments.

Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Surveys to draw an action plan.

Recruitment and Performance Appraisal of the reporting staffs.

Monitor daily performance and manage revenue through revenue and yield management techniques.

Ensure through regular monitoring of guest feedback, prompt, efficient and accurate service to all guests.

Manage the Guest History and effectively service the guest profiles

Review the monthly business reports and analyze market and occupancy trends

Monitor the business trends of competition hotels in terms of new accounts and rates

Academic Qualifications :

Examination passed

Institution

Board / University

Year

Madhyamik

Nabagram Vidyapith

West Bengal Board of Secondary Education, Kolkata

1996

Higher Secondary

Nabagram Vidyapith

West Bengal Council of Higher Secondary Education, Kolkata

1998

Craftsmanship in F & B Service

Institute of Hotel Management, Catering Technology & Applied Nutrition, Kolkata

National Council for Hotel Management & Catering Technology, New Delhi

1999

Bachelor in Hotel Management

Acharya Institute of Management & Sciences

Bangalore University

2002

Personal Details :

Father’s Name : Amal Chakraborty

Date of Birth : 19th December, 1980

Gender : Male

Nationality : Indian

Religion : Hinduism

Marital Status : Married

Linguistic Proficiency : English, Hindi & Bengali

Interest & Activities : Listening to Music, Cricket & Cooking

Reference :

Available on request.

Declaration :

I hereby declare that the particulars as mentioned above are correct to the best of my knowledge.

Date : 23/07/2020

Place: Kolkata ABHISEKH CHAKRABORTY



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