Sales Customer

Vaal NT =e

CEES AKT)

FA IX xe IS Ren lo RCIA

SUMMARY + [love maintaining relationships with customers and clients based on trust, loyalty and skilled

service. Insightful seller with knowledge of data analysis, inventory management and shipment

processing,

+ Proactive leader with strengths in communication and collaboration.

* Skilled at managing customer relations safety . and compliance

+ Talented and team leader offering 4 years of success

+ Strategic thinker

+ Proven ability to build effective teams

+ Committed to identifying and leveraging opportunities for growth.

SKILLS + Contract negotiation + Communications

+ Quality inspection + First Aid/CPR

+ Shipment processing + Team building

+ Customer service + Customer relations

+ Process improvement + Credit card payment processing

+ Problem resolution + Leadership messaging and speechwriting

+ Project organization + Team development

+ Inventory management

EXPERIENCE ECONMERCE/PICKUP ASSOCIATE 11/2016 to 09/2020

Walmart - Ellenwood, GA

+ Inspected outgoing packages and documents to verify conformance to customer order

requirements and requests.

+ Reviewed customer requests, resolved questions and defined specifications before

completing orders.

+ Kept detailed track of order inventories and verified timing and specifications of additional

orders based on known customer preferences.

+ Delivered merchandise to customer locations.

+ Worked closely with team members to deliver project requirements, develop solutions and

meet deadlines.

CASHIER 11/2016 to 06/2018

Walmart - Ellenwood, GA

+ Assisted with purchases, locating items and signing up for rewards programs.

+ Scanned customer purchases, supporting transactions to streamline sales process.

+ Helped customers find specific products, answered questions and offered advice

+ Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

+ Processed customer payments quickly and returned exact change and receipts.

+ Wiped down counters and conveyor belt to remove debris and maintain cleanliness.

SALES ASSOCIATE 08/2016 to 11/2017

Hibbett Sports - Ellenwood, GA

+ Help customers per day by responding to inquiries and locating products.

+ Sold various products by explaining unique features and educating customers on proper

application.

+ Maintained database of customer and sales information.

+ Mentored team members in mastering sales techniques to consistently exceed objectives.

+ Trained all new sales employees on effective sales, service and operational strategies to

maximize team performance.

EDUCATION AND lvella High School - Locust Grove, GA

High School Diploma

TRAINING 05/2015

+ Honor Roll (fall semester,2013)

Contact this candidate