Sales Manager

AMIR N. STRONG

Mobile: 832-***-****

Email:************@*****.***

Address: Houston Heights, Houston, TX 77008

University of Houston - College of Technology - B.S. in Organizational Leadership PROFESSIONAL EXPERIENCE

Raptor Technologies, Houston, TX · Specialist, School Safety Technologies Sept. 2019 – Present

● Used Salesforce and Outreach to identify and qualify potential leads for school safety technology products

● Educate perspective prospects through webinars about the importance of school safety solutions

● Utilize email marketing campaign strategies such as drip campaigns to engage prospects in the various stages of the sales funnel

● Partnered with website manager to utilize MOI’s to optimize lead flow into conversions Co-nexus, Houston, TX · Account Representative Aug. 2018 – Sep. 2019

● Provide forecasts and reports to management about pipeline and buying stage in the sales funnel

● Prospected and closed new business for partners (i.e. Mitel, IntelePeer and RingCentral)

● Manage all steps of the selling process; collaborate with internal resources to overcome customer objections to closure

uBreakiFix, Houston, TX · Cellphone Technician Jan. 2018 – Aug. 2018

● Held a 92% success rate when repairing devices

● Diagnose, troubleshoot and repair devices

● Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair

Jetall Companies, Houston, TX · IT Support Technician May 2016 – Jun. 2017

● Installing and configuring computer hardware, software, systems, networks, printers and scanners

● Setting up accounts for new users using Windows SQL Server R2 2008; Cisco Catalyst 3569

● Responsible for providing Tier 1 technical support to 10+ PC and network users TECHNICAL SKILLS/CERTIFICATIONS

Mitel - Telecommunications & VoIP 101 Certification RingCentral - Sales Professional (RCSP) Certification Proficient use with Salesforce.com, Outreach Sales Engagement Platform, MS Office (Word, OneNote, Excel, & PowerPoint)

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