Security Assistant

Zaid F Alsaadawi

**** ********* *****

Celina,Texas 75009

Cell 940-390 (7904)

Email: *************@*****.***

Objective

Proficient Assistant Underwriter successful in preparing documents, answering customer questions and entering data into computer programs.

Familiar with ordering supporting reports, completing required documents and preparing marketing materials.

Ready to offer [Number] years of experience to a challenging position with room for advancement.

History of being an effective team member with full understanding of the underwriting process and team needs.

Well-versed in using Excel to create and update tracking spreadsheets.

Dedicated to enhancing underwriting department operations with an analytical and disciplined approach.

Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries.

Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions.

A multitasking Physician Liaison considered highly ambitious, willing to meet or exceed monthly quotas and capable of maximizing brand awareness.

Skills:

Excellent at juggling multiple tasks and working under pressure.

Broad industry experience includes Healthcare, Finance and Legal.

Clerical support

Interpersonal and written communication

Staff development

Self-motivated

Strong verbal communication

Process implementation

Team leadership

Public speaking

Report writing

Extremely organized

Education

High School Diploma – Alamen School

Al Turath University – Bachelor of Arts

Toyota headquarter Securitas security services USA Inc., Dallas, TX, Jul 2016 – Present

Front desk receptionist

Greeted daily visitors and customers upon arrival.

Sorted mail and other important data.

Answered the phone by the second ring and greeted callers enthusiastically

Resolved customer issues quickly and ensured that the was immediately notified when problems escalated.

Greeted persons entering the establishment and determined the nature and purpose of visit

Worked directly with departments, clients, management to achieve result

Responded to customer requests via telephone and email

Produced ad hoc reports and documents for senior team members.

Executive Security System, Dallas, TX, Aug 2015 – Jun 2016

Security Guard

Answered alarms and investigated disturbances

Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations

Applied effective communication and interpersonal skills when interacting with all levels of personnel and the general public.

Utilized all physical senses to detect emergency situations and respond to alarms.

Analysed and produced course-of-action reports and escalated issues to management when necessary.

Inspected and adjusted security systems, equipment, and machinery.

Handled both common and crisis situations in a calm and efficient manner.

Worked both independently and collaboratively to resolve urgent issues.

Secured premises and personnel by patrolling property and monitoring surveillance equipment.

Remained flexible in a rapidly moving environment and adapted to developing situations.

Completed reports by recording observations and occurrences and interviewing witnesses.

Used initiative and independent judgment within established guidelines when responding to security situations. Maintained composure while working with high volumes of the general public.

Prepared regular written reports and logs in neat and legible handwriting.

Directed guests around the building and answered questions regarding accessibility.

Responded to calls in both routine and emergency situations.

Processed and logged accurate and detailed incident reports.

Protected a level 5-secured compound with office space for more than employees.

Unlocked rooms and suites for authorized contractors.

Maintained accurate and detailed logs of all events that occurred during each shift.

Detected and apprehended any unauthorized personnel.

Monitored alarm systems to detect any unauthorized entries into protected areas.

Responded quickly and effectively to all security violations and duress alarms.

Investigated all security and safety violations.

Enforced General Services Administration (GSA) policies by anticipating potential security breaches.

Checked all baggage using X-ray machines, metal detectors and Garrett wands.

Prevented crimes through careful observation and investigation of suspicious and unusual behaviour.

Verified each individual's right to enter restricted areas and denied access to unauthorized persons.

Patrolled commercial property and the associated parking garage.

Provided 24-hour emergency response to residents at a large apartment complex.

Delivered accurate verbal and written reports to company personnel.

Collected and organized all surveillance data and information to protect client possessions and workspaces.

Monitored security camera system day and night to protect lives and property.

Maintained surveillance of building and identified all officials and employees before authorizing entrance.

Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.

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