Sales Associate

Cheng-Hsi (Charles) Hsieh

Downtown Toronto 647-***-**** ************@*****.***

OBJECTIVE

An experienced candidate with high levels of communication and marketing skills suitable to become a potential Nespresso Retail Sales Associate.

WORKING EXPERIENCES

RICHMOND HILL TOP VISION JULY 2020 TO PRESENT

· Social Media Marketing: Produced advertisements and managed customer feedback.

· Website Design: Created a brand-new website for the company. 360 THERAPY CENTRE AUGUST 2018 TO PRESENT

· Doctor’s assistant: Operated therapeutic machines and prepared medical tools prior to doctor’s use.

· Social Media Marketing: Posted online promotions and advertisements on media platforms.

· Website Design: Developed website and updated information regularly. ONLINE SELLER MAY 2018 TO PRESENT

· Sold personally-designed clothes on Teespring website.

· Sold second-hand products such as electronics and clothes.

· Negotiated prices with customers to ensure maximum profit. TEACHER SEPTEMBER 2015 TO PRESENT

· Violin: Taught students basic music techniques, scales, and theories.

· Mandarin Language: Sparked students’ interests toward learning a new language while focusing on the fundamental skills for writing, listening, and reading.

· Chinese Literature: Helped higher-level students develop intermediate writing, listening, and reading skills through a deep understanding of Chinese culture. YORK MULTI-CLINIC AUGUST 2016 TO JUNE 2018

· Receptionist: Managed bookings on the phone and coordinated staff schedules.

· Doctor’s assistant: Compiled medical history of patients and assisted patients in filling out forms. ENGLISH CAFE AUGUST 2015 TO JULY 2016

· Operated the coffee machine and make different kind of drinks on the menu.

· Managed to multi-task, making coffee, tea, ordering, serving and accept the payment. SALES ASSOCIATE BREEZE CENTRE AUGUST 2014 TO JUNE 2016

· Became one of the top sales representatives within the first month.

· Interacting with clients and representing the brand

· Maintaining high-level of customer service, and product knowledge

· Maintaining visual appeal of the store as well as safety for clients

· Followed directions well and relied on good memory to organize clothes.

· Operated credit card machines.

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· Opened and closed store everyday.

EDUCATION

CANDIDATE FOR HONOURS BACHELOR OF SCIENCE IN PSYCHOLOGY AND MUSIC University of Toronto Degree expected June 2021

SKILLS AND INTERESTS

COMMUNICATION

· Fluent in English, Mandarin, and Taiwanese.

· Currently learning Cantonese and Japanese.

· Persuasive speaker.

· Branding strategist.

· Fast learner

COFFEE KNOWLEDGE

· I am a coffee lover; I am willing to try every different kinds of coffee and have the passionate to study about it.

· Have basic knowledge about coffee machine.

· Understand how to introduce the right coffee product to the customers. VIDEO EDITING

· Proficient in Sony Vegas Pro and iMovie.

· YouTube Channel.

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