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Customer Service Sales

Location:
Makati, Philippines
Salary:
28,500
Posted:
September 11, 2020

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Resume:

ANRICK M. PACIFICO

PROFESSIONAL GOAL

Pursuing Opportunity which allows me to grow professionally, while effectively utilizing my versatile skills set to help promote your corporate mission and exceed team goals.

EDUCATION

Fort Bonifacio Elementary School 2004-2010

Fort Bonifacio High School 2010-2014

Jose Rizal University

(Bachelor of Science in Tourism Management) 2014-2018

EXPERIENCE

VIA PHILIPPINES TRAVEL CORPORATION November 2017 to December 2017

(INTERNSHIP)

-Used to audit and check different kinds of travel bookings

JEJU AIR January 2018 to March 2018

(INTERNSHIP)

-Used to encode airline monthly sales thru 7c system

-Used to study the Jeju Air 7C system and basic SABRE system

SUTHERLAND GLOBAL SERVICES August 2018 to September 2019

-T-Mobile Technical Expert (International Telco Account)

-Used to provide Quality Customer Service thru calls for the following ;

Smartphone Troubleshooting

Billing Concerns

TELUS INTERNATIONAL PHILIPPINES November 2019 to September 2020

-In-house Technical Support (TELUS PUREFIBRE Support) of Canada

-Used to provide Quality Customer Service thru calls for the following ;

Home-phone line

Internet Speed

TV Troubleshooting

G-suites / Gmail accounts

PERSONAL SKILLS

-Highly organized and efficient

-Ability to work independently or as a part of a team

-Proven leadership skills and ability to motivate

-Excellent written and verbal communication skills

NOTABLE ACHIEVEMENTS

-Travel Services NCII Holder

-Mr. Jose Rizal University 2017 (2nd runner up)

ADDRESS

287 – D T. Alonzo Extension, Kalayaan Avenue West Rembo, Makati City

CONTACT NUMBER

090********

E – MAIL

*******@*****.***

DATE OF BIRTH

September 3, 1997

NATIONALITY

Filipino

LANGUAGES

Tagalog

English

CIVIL STATUS

Single

HEIGHT

177cm

OTHER SKILLS

Microsoft Word

Microsoft Excel

Basic Computer Troubleshooting



Contact this candidate