Hugh Binder / 206-***-**** cell / ****.********@*****.***
**** ** **** ******, **** 438, Lauderdale Lakes, FL 33313
** **** ***** ** ********** in sales, customer support, marketing, relationship building and operations management of both products and services in both construction and touism. My strength is in opening doors, understanding needs, devising delivering solutions and making strong alliances that turn into satisfied customers. It’s all about service, helping, listening, asking good questions follow up and caring with a real interest in others and being proactive.
Field sales, marketing and business plans, budgets, proposals, pricing, bidding, negotiations, project management, troubleshooting, reports, effective communication and coordination with internal and external parties, planning coordinating implementing promotions and promotional materials, administrative, data base management, profit and loss responsibility, managing supporting others, training coaching, cold calling, sell through, joint sales calls, group presentations one on one presentations, hands on, involvement in professional and community organizations, trade shows, proactive. Plus operations management.
Had taken care for a very long time aged parents now deceased. Originally from Detroit after my mother passed away 2006 relocated with my father to Seattle where my sister lives after my dad passed away in 2015 relocated to Florida 2015 took a couple months off to center myself and deal with the business side of my dad’s finances and legal. Want to stay active and busy and enjoy relationship-based work environments. I am looking for the right opportunity not just a job.
Hugh Binder 206-***-**** cell
Hugh Binder Resume / 206-***-**** cell / ****.********@*****.***
05/2020 -present Working in outside business development for a commercial fleet maintenance garage, towing, hauling operation. Focusing on outside sales to varied businesses with vehicles / fleets lots of cold calling and servicing existing customers. Happy to expand on this further.
03/2019 – 03/2020 I have been hosting, escorting, and managing executive travel, business
meetings, group, and upper end customers mainly international travel providing concierge services.
Kitchen and Bath Hardware 08 / 2018 – 02/ 2019 Regional Territory Representative – Strategic Brands Laurey MNG Decorative Hardware
Building the Florida market which had not been penetrated effectively. Manufacture of kitchen and bath hardware decorative handles nobs and hinges. Call on existing and setting up and selling new dealers in the kitchen and bath segment, service and sell to hardware stores including Ace True Value, Orgill. Work with and coordinate with specifiers and builders. Wearing many hats. 2nd tear supplier manufacture in a well penetrated competitive market.
10 / 16 / 02 – 08 / 2018 Independent Travel Agent - H S Binder Cruises and Travel
Built book of business / customers from start up to $480,000.00 in sales first year grew busines over time averaged between $1,2000.00 - $1,600.00 with a couple years higher. Via networking within the community and 1 on 1 relationship building which included vacation, group and corporate. Sales / business development, administrative, computer, budget, proposals, promotional materials, vendor relations. The last 2 years I have been hosting, escorting and managing executive travel, business meetings, group upper end customers mainly international travel. Well-traveled 30 plus countries and 18 cruises.
06 / 00 - 10 / 16 / 02 Business Development Manager - Premier Contractors, Inc., Commerce, MI
Business Development Manager for a general contractor doing insurance remediation and emergency work storm, wind, fire, water, mold remediation, carpet cleaning, interior and exterior renovations and rebuilds. 50 / 50 split commercial and residential. Involved in all areas of marketing, promotion and field sales. Called direct on consumers, property managers, and owners. Developed, managed and coordinated a network of 160 referral sources. Co-managed customer service and support, quality control, and after service follow up with 8 estimators / project managers and other in-house personnel. Co-managed, with the owner on customer promotional and PR program. Regular cold calling and prospecting. Provided follow up and support to new and existing customers including house accounts. I took over a customer list of 60 insurance agencies of which less than 20 were active. I added over 100 new referral customers as well as rebuilt and expanded on existing relationships.
07 / 98 - 02 / 00 Business Development Manager - LVI Services of Michigan, Inc., Livonia, MI
Branch office of one of the largest residential commercial asbestos and lead abatement contractors in the U.S. LVI also provides demolition services, equipment removal, mold and smoke remediation, space modifications and renovations, emergency - disaster repair and recovery services. Responsible for sales and marketing for a $7,500,000 new Michigan branch office. Planned and implemented sales and marketing strategies to generate bidding opportunities for the branch. Coordinated project managers and estimators on my projects. Customer base included residential direct to home owner and commercial property owners and managers, general contractors, retailers, commercial developers, hospitality, entertainment, health care, educational, public sector and industrial facilities including Big Three automotive and Fortune 500 companies. Helped take a recently acquired $3,000,000.00 branch office to over $7,500,000.00 in sales.
03 / 97 - 05 / 98 Territorial Manager, Farnell Equipment Company, Troy, MI
Dealer and installer of metal wood and laminate casework, fume hoods and furniture for medical, industrial and educational accounts. Concentrating on scientific and technical laboratory areas. Responsible for all direct sales Wayne County and south to the Ohio border and for all architectural specifies and contractors in a 3 county area. Initiated and followed through on sales and bidding opportunities in both the new and retrofit markets. This included direct contact with facilities / owners as well as with specifying architect’s consultants and contractors. Planned and implemented sales and marketing strategies, developed project, budgets, coordinated and helped plan lab areas and provided technical assistance. Coordinated and oversaw project managers and estimators involved on my projects. Supported and made joint sales calls with 12 plus Fisher Scientific field salespeople to generate referral business and close on sales opportunities.
1987-1996 Northeast Regional Sales Manager, Alpana Aluminum Products, MN
Called on key accounts from Maine to Virginia, Florida, Ohio, Michigan and Asia. Bid, designed and engineered custom residential and commercial projects in curtain wall, windows, and skylights to some of the country's leading architects, engineers, general contractors, developers, construction managers, contractors, installers, and direct to owners. Responsible for regional budgeting, weekly and monthly reports, bid negotiations, coordination of technical services, etc. Developed and implemented marketing plan for the northeast region. Developed a network of manufacturer's representatives to follow up leads and provide continuity of local service and support. Recruited contractors, glaziers, fabricators, glass houses, and installers to join forces to bid and install work in all major markets. Successfully bid/won $15,000,000.00 in material only contracts.
1976 – 1987 various positions held – Mercury Paint Company, Detroit, MI
Regional retailer manufacturer and dealer of architectural paints and coating to both the trade and consumers. 14 company owned stores in Southeastern Michigan. Mercury Paint did $36, 0000,000.00 in sales. Worked three quarters time from 1976 – 1979 while in college then worked full time.
Sales 1976 -1980 Called direct on accounts including paint contractors, commercial and residential property managers, home builders single and multi-housing, municipal government, hospital, educational, commercial, corporate, industrial customers, and specifiers. Also had exposure to consumer and contractor inside store sales / operation management functions. Managed and rebuilt $3,000,000.00 big 3 automotive maintenance account GM.
Sales Manager and Special Projects 1980 - 1987 Supported store sales staff and 6 outside salespeople. Worked on various special projects including developed coordinated carried out an architectural and interior consumer program. Key account management including educational, health care, industrial, commercial and government, contract bidding GSA. Store re imaging program which included property and renovation project management 14 company owned store locations over the 2 year program. Managed and coordinated contract services / private labeling biggest customer Sears for overrun program $4,000,000.00. Point of contact for coordination with co-op buying group affiliate and other professional and trade organizations. Developed a community outreach program.
Education: Bachelor of General Studies, Oakland University, Rochester, MI 1979 Major: Marketing
Hugh Binder - Reason for Job Changes
03/2019 – 03/2020 I have been hosting, escorting, and managing executive travel, business meetings, group, and upper end customers mainly international travel providing concierge services. To much travel and industry changes resulting from the Corona Virus. I had traveled 120 nights over 5 months. Travel is okay this was 100% international travel.
Strategic Brands 08 / 2018 – 02 / 2019 Regional Territory Representative – Building the Florida market which had not been penetrated effectively. Somewhat unorganized head office, not always pro getting business and supporting. Smaller 2nd tear supplier manufacture in a well penetrated competitive market trying to catch up.
H S Binder Cruises and Travel 10 / 16 / 2002 – 08 / 2018 Independent Travel: The last 2 years I have been hosting, escorting, and managing executive travel, business meetings, group upper end customers mainly international travel. Too much long distance overseas travel. Domestic travel no problem any amount. Sold travel business had an offer to buy my customer list.
Premier Contractors 06 / 00 - 10 / 16 / 02 Business Development Manager: Owner and new General Manager decided to cut staff and expenses across the board. New General Manager hired own team.
LVI Services of Michigan 07 / 98 - 02 / 00 Business Development Manager: Reverted back to a bid house / plans and spec bidding approach less promotion. Demolition was my branch manager's strength not the direction corporate was moving towards. He, others, and I went both regionally and nationally.
Farnell Equipment Company 03 / 97 - 05 / 98 Territorial Manager: Family owned business. Daughter got married and wanted job for son-in-law.
Alpana Aluminum Products 1987-1996 Northeast Regional Sales Manager: Went out of business. Lost money on installation contracts in the western territory. My territory good acceptance we did not install ourselves we partnered east of Ohio.
Mercury Paint Company 1976 – 1987 various positions held Sale 1976 -1980, Sales Manager & Special Projects 1980 – 1987: Family run company principles 3rd generation decided they had no more interest in running the business. Over time the company was disassembled. Mercury Paint Company (was purchased by Sherwin Williams) Sherwin Williams already had an organization in place in Michigan.