System Support Engineer
Resume:
CURRICULUM VITAE
L. RAVI CHANDRAN Contact details:
No.2, Kalaimagal Nagar, ****.********.****@*****.***
3rd Vasantham Street, +91-995******* / 955*******
Kolathur, Chennai- 600099.
CAREER OBJECTIVE
To work in an organization that provides challenging responsibilities which will help me to continuously upgrade my knowledge and skills.
ACADEMIC PROFILE
Graduation
Bachelor of Engineering (2009 – 2012)
Institution name: New Prince Shri Bhavani College of Engineering & Technology, Tambaram.
Department: Computer Science and Engineering.
Percentage: 71.2%.
School & Diploma Education
Diploma in Computer Science (2006-2009)
Institution name: Thai Moogambigai Polytechnic College, Chennai.
Percentage: 86.7 %.
S.S.L.C– Board of Secondary Education (2006)
Institution name: D.R.B.C.C.C Hr. Sec. School, Chennai.
Percentage: 77.8 %.
PERSONAL SKILLS
Ability to deal with people diplomatically.
Comprehensive problem-solving abilities.
Willingness to learn and hard work.
Highly Organized and Enthusiastic Team player.
CERTIFICATIONS
Diploma in Computer Application in CSC, 2006-2007
ORACLE 10G Data Base Administer course in Ascendency Technology.
EXPERIENCE DETAILS
Since 14th Jan 2019 to 24th Jun 2020
Organization name: ZENMAQ AUTOMATION PVT LTD
Designation: System Support Engineer
Responsibilities:
1.Manage daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs verifying completion of scheduled jobs like backups.
2.Manage regular security monitoring to identify any possible intrusions
3.Manage daily backup operations, ensuring all required file systems & system data are successfully backed up to the appropriate media, recovery tapes or disks are created and media is recycled sent off site as necessary
4.Manage regular file archival purge as necessary
5.Update user accounts per request
6.Provide support per request from various constituencies
7.Investigate troubleshoot issues
8.Recover from hardware or software failures
9.Coordinate communicates with impacted constituencies
10.Configure system software that supports Global Infrastructure applications
11.Maintain operational, configuration, or other procedures
12.Perform periodic performance reporting to support capacity planning
13.Perform ongoing performance tuning, hardware upgrades resource optimization as required
14.Configure CPU, memory disk partitions as required
From 20th Oct 2014 to 10th Jan 2019 (4 Years)
Organization name: VFS Global Services Pvt. Ltd.,
Designation: Sr. Operational Officer
Responsibilities:
1.Handling Schengen Mission (Denmark, Luxembourg, Austria, Norway, Czech Republic, Switzerland, Latvia, Estonia, Finland, Netherland, France, Iceland, Malta, Germany, Sweden, Hungary, Belgium & Greece) & MEA Apostille process.
2.Handling front-office and back-office operations.
3.Coordinating with consultants to satisfy their needs in the quality of work.
4.Maintaining the quality, expectations of both the mission and customer and also the company by negotiating, providing service.
5.Role of the mentor to new joiners.
6.And basic visa process knowledge in UK, USA and Canada Process.
From 15th Jun 2012 to 18th Oct 2014 - (2 Years and 4 Months)
Organization name: MOKSHI INDUSTRIES PVT. LTD.,
Designation: System Admin
Responsibilities:
1.System maintenance
2.Maintaining Stock Database using Excel tools.
3.Handling customer inquiry, employee tasks and status using Horizon software.
4.Email follow-up and providing offers for companies
5.Follow-up with Customers.
6.Quoting Government tenders.
7.Maintaining Excise Duty Bills.
TECHNICAL SKILLS
Programming Languages
: C, C++, Java.
DBMS Packages
: Oracle-10g, SQL
Web Development
: HTML, CSS. PhotoShop, Basics in flash
Tools
: MS Word, MS Excel, MS PowerPoint.
Operating System
: Windows XP, Windows 7, Linux.
AREAS OF INTEREST
System Support or IT Support.
Hardware Networking
Web designing
ACADEMIC PROJECTS
Diploma Project: Management and Monitoring Network Speed in C# - .NET platform with MySQL backend
UG Project: Multi-Level Intrusion Detection System and Log Management in Cloud – J2EE platform with MySQL backend
PERSONAL DETAILS
Father’s Name
: R. Lakshmipathy
Mother’s Name
: L.Pachaiyammal
Date of Birth
: 25thMay, 1991
Gender
: Male
Nationality
: Indian
Marital status
: Married
Spouse Name
: Sangeetha Ravichandran
Languages known
: English, Tamil
Address
: No.2, Kalaimagal Nagar, 3rd Vasantham
street, Kolathur, Chennai -99
Mobile number
Alternate number
DECLARATION
I hereby declare that the above information's furnished by me are true to best of my knowledge.
Yours Sincerely,
Date :
Place : CHENNAI (RAVI CHANDRAN.L)
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