Manager Customer Service
Resume:
Kevin Cormier
Merchantville NJ *8109
************@*****.***
July 06, 2020
Dear Hiring Manager,
I'm applying for a position at your company. Based on the posted description, I'm confident that I am qualified for the position and will be a strong addition to your team. I would appreciate a job interview at your earliest convenience. Please find my resume attached.
I can be reached at the number above or at my email address. Sincerely,
Kevin Cormier
November 2017 - Present
Kevin Cormier
14 Franklin Ave Merchantville NJ 08109
856-***-**** • ************@*****.***
Objective
Resourceful procurement agent with over 3 years of successful experience. Efficiently negotiates with vendors to receive quotes and process purchase orders to meet supply and demand. Collaborates with vendors and other buyers to address evolving marketplace needs. Functions under minimal supervision but also excels in team environments to attain sales goals and fulfill customer requests. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of procurement and negotiating competitive pricing. Motivated to learn, grow and excel in manufacturing and technology. Key Qualifications
● Vendor relations
● Documentation skills
● Project organization
● Relationship development
● Customer service
● Pricing Structures
● Contract Negotiation
● Budgeting
● MS Office
● Organization
Work Experience
Procurement, Radwell International
Purchasing buyer
● Reviewed proposals, qualified vendors and recommended optimal suppliers.
● Negotiated prices and contracts with vendors to achieve optimal pricing and consistent availability.
● Implemented policies to reduce cost and eliminate waste.
● Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
● Maintained complete documentation and records of all purchasing activities.
● Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts.
● Computed and created purchase orders in Prophet 21 system to monitor stock January 2017- November 2017
December 2015-January 2017
August 2011
levels, verify purchase requisitions and expedite customer orders.
● Communicated frequently with stores and vendors to manage orders and verify revisions on purchase orders.
● Instituted advanced level of data reporting using Prophet 21 to develop purchasing strategies and identify buying trends.
Centralized Receiving, Radwell International
Receiver
● Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
● Compared shipping orders and invoices against contents received to verify accuracy.
● Regularly reviewed invoices and double-checked orders.
● Unloaded pallets and deliveries and organized products in warehouse.
● Received incoming shipments, compared contents against associated records and transmitted to proper department.
● Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
● Conducted research to address shipping errors and packaging mistakes.
● Maintained accurate records in Prophet 21/ Radiant Spectrum including materials weights, bill amounts and identified variances. Picker/Inventory, Radwell International
Entry Level
● Controlled an accurate level of inventory in the warehouse parts department.
● Picked parts for customer and technicians’ orders accurately and timely.
● Performed weekly and monthly cycle counts and audits.
● Received inventory accurately into parts department and placed all inventory in correct locations accurately and timely.
Education
West Chester University
● Sociology
Camden County College
● Human behavioral science
● Addiction counseling
References
Available upon request.
Contact this candidate