Sign in

Staff accountant

North Providence, RI
July 30, 2020

Contact this candidate



** ******** ****

North Providence RI 02911



University of Phoenix

Bachelor of Science in International Global Business Management


MS Office Suite, Office 365, PowerPoint, Access, SAP, Ariba, PeopleSoft/Oracle, Microsoft Dynamics NAV, EDI, ERP, AS400, JavaScript/Adobe Suite/Photoshop, ShipStation, WooCommerce, Quickbooks Online, Vlookup, Pivot Tables


Meticulous, Detail-oriented, efficient and organized professional with extensive experience in accounting systems. Possess strong analytical and problem solving skills, with the ability to make well thought out decisions. Excellent written and verbal communication skills. Highly trustworthy, discreet and ethical.


March 2019 – Present - Abacus Health Products, Woonsocket, RI

Accounts Receivable Specialist/Analyst

Responsible for recording daily sales transactions into the system

Record daily batch of credit card transactions

Reconcile credit card sales transactions with bank payment activity

Create daily/weekly and Quarterly sales flash reports

Sales tax reporting, month-end, annual and quarterly closing reconciliations.

Responsible for the proper invoicing within the standard policies reflective of the customers requirements.

Setup an A/R aging report in QuickBooks to track payment status of all accounts, which helped the collections team

identify billing issues earlier. Perform other related duties as assigned by management.

Followup consistently to monitor the expected customer payment dates and make allowances with

management approval and examination of customer payment plans, payment history,

credit line. Other duties as assigned by management team.

September 2018 – October 2018 - W.B. Mason, Brockton, MA

Cash Posting Specialist/Accounts Receivable

Responsible for high-volume data entry including setup of all new accounts in electric database Process and accurately apply all incoming payments for all customer accounts from various sources including credit cards.

Identified and communicate discrepancies in payments received with department credit analysts.

Calculated all contractual allowances to be posted in conjunction with the cash posting.

Responsible for month-end closing activity including report generation and distribution on automated accounting system.

Responsible for producing the daily customer cash receipts reports.

Maintained accurate coding to the general ledger for all cost components and market and department level assignments associated to vendor invoices.

Verified correct posting of payments to invoices and conduct required audits with vendor to ensure all payments and credits are applied timely and accurately.

Maintained organized and timely filing of all invoices and related transactions and communications for each assigned vendor account.

February 2012 - March 2019 - Ehlo Technology, Worcester, MA

Project Manager/Planner/Credit & Collections Analyst

Coordinate internal resources and third parties/vendors for the flawless execution of IT projects

Ensure that all IT projects are delivered on-time, within scope and within budget utilizing Microsoft Project

Ensure all resources availability and project allocation

Develop project scopes and objectives involving all technical feasibility

Develop detailed project plans to track project progress

Create and maintain comprehensive project documentation

July 2017 – February 2018 - Interplex Engineered Products, Rumford RI – Contract Assignment

Production Planner/Buyer/Customer Service

Review dispatch list daily, identify reschedules and alert master scheduler in a timely manner

Participate in daily production meeting. Follow up on action items resulting from daily production meeting.

Enter new requirements into Molding schedule. Material buying for non-customer supplied parts. Confirm MRP suggested raw material demand value is in line with actual needs. Enter PO’s for zero value toll plated items and outside processing. Work with suppliers to determine delivery dates. Generate OSP purchase orders, cleanup OSP PO’s monthly and update scrap report

Work closely with internal IEP teams to resolve conflicts regarding production line requirements. Oversee key customer accounts and provide communication on order status, net terms and conditions.

Provide daily and/or frequent customer communication and conduct contract review to include verification of net terms, pricing, lead times, PM Adders and part revisions, and then enter into PLEX ERP system.

Acknowledge customer orders and update advance ship notice (ASN) capability per purchase order. Generate and review customer open order report weekly and close out orders with short quantities. Work with Customers/Finance to clear invoice holds as required

Work with NPI team on new products and processes. Release customer orders daily for shipment. Participate in cross-functional teams to address customer service issues. Work closely with Shipping/Receiving to ensure materials are received and shipped in a timely manner. Work with Sales Engineering to better understand Customer requirements and expectations going forward. Track customer orders, plan, forecast, provide updates to Sr Management.

November 2016 – January 2017 - FM Global, Johnston, RI – Contract Assignment

Credit & Collections Analyst

Review/analyze premium billings and corporate accounts receivable information (including underlying transactional policy detail)

to ensure that premium receivables are collected in a timely manner.

Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies

and short payments. Responsible for monitoring and maintaining assigned accounts- Customer emails, account adjustments, small balance write off, customer reconciliations and processing credit memos.

Accountable for reducing delinquency for assigned accounts.

Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

Maintain accurate records about the customer payment status

Regular communication with corporate partners, insurance brokers, and customers.

December 2015 - January 2016 - Samsonite International S.A., Mansfield, MA – Contract Assignment

Credit & Collections Analyst

Reviewing open accounts for collection efforts.

Making outbound collection calls in a professional manner while keeping and improving customer relations.

Resolves client-billing problems and rescues accounts receivable delinquency, applying good customer service in a timely manner.

Collect customer payments in accordance with payment due dates.

Identify issues attributing to account delinquency and discuss them with management.

Review and monitor assigned accounts and all applicable collection reports.

Provide timely follow-up on payment arrangements.

Mail correspondence to customers to encourage payment of delinquent accounts.

Faxes documents to accounts and follow up.

June 2015 – December 2015 - Swarovski, North America, Cranston, RI - Contract Assignment

Operations Coordinator/Data Analyst

Support department during leave of absence. Filter email requests from field to deploy to internal departments, updated CoCo (Contact & Connect) user profiles, assortment updates in SAP, support new store opening process with checklist updates and internal support in organizing the process and paperwork.

July 2013 – March 2014 - Rhodes Technologies, Coventry, RI – Contract Assignment

SAP Master Data - Contract Assignment

Responsible for the creation, maintenance, and integrity of basic and complex Preventive Maintenance/Plant Maintenance master data such as: classification, drilling / mining for equipment specifics from technical documentation, Internet search for missing documentation.

Responsible for monitoring interfaces to other systems, i.e. Logistics, Purchasing, Information Systems

Set-up and maintain Plant Maintenance Category Hierarchy, Site Hierarchy, and Characteristic/Value structure

Maintain equipment manuals

Monitor and close out open work orders

Analyze master data and prescribe corrective actions as required

Manage Data Cleanup/Archiving

Other Technical Data Acquisition and Entry – into systems such as SAP, SPC programs, MS Excel spreadsheets, etc.

Follow SOPs(Standard Operating Procedures) and cGMPs (current Good Manufacturing Practices)

Execute and coordinate special projects as directed by Department Lead Engineer

April 2011 – June 2013 GTECH Corporation, Providence, RI

IT Helpdesk/Call Center Customer Service Representative

Manage a high-volume workload within a deadline-driven environment. Resolved an average of 550 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).

Became the lead "go-to" person for new reps and particularly challenging calls as one of the company’s primary mentors/trainers of both new and established employees.

Helped company attain the highest customer service ratings (as determined by managers and supervisors) -- earned 100% marks in all categories including communication skills, listening skills, problem resolution and politeness.

Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.

Interact with customer and Field Service Tech's. Diagnose and troubleshoot via telephone with retailers regarding equipment problems and take appropriate course of action. Schedule technical visits for an FST to repair equipment. Answer calls from retailers to provide prompt, accurate service including downloads, supply request, dispatch requests, trouble shooting and problem escalation

March 2008 – December 2018 - Hasbro Inc, Pawtucket, RI

Data Governance Coordinator - Contract Assignment

Efficiently managed high-volume data entry task within deadlines

Prepare weekly and monthly reports as necessary

Responsible for Computer Access Request Forms for new and existing employees

Compose, prepare and ensure timely responses to a variety of written requests via email

Verified supplied statistics and saved data

Merged data from different structures to bring together and create spreadsheets

Overall support to Data Governance Team

Assist with data entry into new HDM system

July 2006 – August 2007 - Caremark Woonsocket, RI

Corporate Events Coordinator/Planner/Merchandiser - Contract Assignment

Key Accomplishments

Planned & executed assigned meeting and events ranging from 100 to 500 attendees

Responsible for primary annual CVS Charity Golf Classic with over 1500 attendees

Managed meeting vendors for delivery of services to include food and beverage, production,

Entertainment, transportation, hotel accommodations and security. Research sites and select appropriate vendors for future meetings and events. Maintain calendar for Director and Public Relations Manager.

Screen and direct all media and press inquiries, using sound judgment. Prepare and compile data for weekly budget reporting

Compile weekly press packets and reports for distribution to Senior Management. Processed and approved travel and miscellaneous expense reports. Interacted and established relationships with high-level executives. Managed the Merchandising bulletin print/mail schedule. Maintenance of SKU analysis, fixture tracking report, weekly seasonal sales reports. Seasonal classification analysis. Developed reports to help Category Designers make merchandising decisions on alternative versions that will maximize category sales. Acquisition Store Supplies Coordinator

Retrieved all inbound calls from store support hotline queue

Responsible for customer service for pre-conversion stores, problem solving and providing detailed information on pre-conversion store and pharmacy supplies

Plan procurement, production and inventory control, managed logistics and distribution

Prepare weekly reporting on all inbound calls. Resolve problems and took corrective action

Worked with customers on returns and provided necessary credit on returned goods

Maintained spreadsheets on goods sold and returned

Processed credit for freight claims

Created return forms and processed requisition forms for merchandise warehouse supplies and goods

Both internally and externally.

Prepared and compiled data for weekly and monthly reporting

November 1998 - May 2004 - Garelick Farms Franklin, RI

Purchasing and Logistics Coordinator

Managed vendor relationships and cultivated, strengthened relationships with existing vendors,

often obtaining more favorable pricing and improved shipping rates

Expedited all purchase orders on a daily basis, and resolved any

other problems such as returns and critical path requisitions

Interface with all departments to facilitate effective communication

Manage invoice reconciliation; interact with accounts payable

Communicate status of order from approval through delivery

Played a leadership role during the annual physical inventory and

subsequent reconciliation

December 1995 – November 1998 - Valley Cab Transportation, Woonsocket, RI

Office Manager/ Health Benefits Coordinator

Handled weekly balancing of employee master file and verified information before entering data into system

Verified that all changes to coverage were reflected on monthly medical/disability/life reports; initiated premium payments due to carrier. Executed employee payroll deductions for health/optional coverages chosen at time of hire or any changes throughout the fiscal year; verified/corrected inaccuracies between HRIS and payroll systems.

Maintained vendor relationships as they pertained to resolving employee questions, disputes, and invoice accuracy

Ensured all benefits vendor/representatives were provided with employee participation information in a timely manner. Verified that all changes to coverages were reflected on monthly medical/disability/life reports; initiate premium payments due to carrier

Acted as liaison between employees/service providers and assisted in problem resolution

February 1990 – November 1995 - N.R.I. Private Industry Council, Woonsocket, RI

Career Counselor/Program Manager

Provided career development and job search counseling to displaced workers and students in state funded programs

Conducted regular outreach efforts including workshops (i.e., resume writing and interviewing skills),

and presentations to drop-out prevention students, organizations and displaced workers

Developed and maintained an advertising strategy specifically designed to attract students with high-risk of dropout

Provided career assessment and interpretation to displaced workers

Screened and assessed over 2,000 displaced workers (Almac’s Supermarkets) to enter re-employment


Language: Bilingual Spanish

ORGANIZATIONS: Licensed Foster Parent – DCYF/Kinship/Foster Forward – 10/13 – Present

Adoptive Parent – 03/2016

Child Advocacy Board Member – The Village

Foster Forward Volunteer

Bank of America - Advisory Survey Panel Board – 01/11 - Present

Rhode Island Urban Debate League – Volunteer and Chaperone – 09/02-05/09

Volunteer WIC Application Coordinator through N.R.I. Private Industry Council - 5/91-7/96

Rhode Island Board of Realtors – Completed Real Estate Course 2015

Contact this candidate