Office Manager

Location:

Cape Town, Western Cape, South Africa

Salary:

R13 000 - R18 000

Posted:

July 30, 2020

Contact this candidate

Resume:

Curriculum Vitae: Carli Kok

I would like to ask you to consider me for any positions you may have available. I have worked in the Travel & Tourism industry for the past 5 years, as I enjoy working closely with people. I am a loyal; charismatic; friendly; honest; hardworking and motivated person. I am a fast adapter with excellent communication skills. I enjoy the challenge of working in a target orientated environment and absolutely love working with people. I believe I would be a great asset to your company. Computer Skills

Operating systems: Windows XP, 2000

Word processors: Microsoft Word

General: Microsoft Excel, Outlook Express, Amadeus, Power Point, Adobe Reader

Internet: Internet Explorer

Knowledge

- Secretarial skills, typing (50 words per minute)

- Retail assistance (generate quotations and accept orders)

- Public relations/liaison (client sales)

- Switchboard operation, call screening

- General office administration skills

- Responsible, trustworthy and confident

- Enjoy working with people, but able to work alone

- Good people skills

- Able to work under stressful conditions and with difficult clients

- Able to grasp new concepts quickly and efficiently Experience

Au Pair in the Netherlands

Employment duration: May 2012 - April 2013

Duties:

- Responsible for taking care of two children aged 8 and 5

- Cooking; cleaning; running errands; helping them with homework and taking them to their after school activities

Travel Consultant in Cape Town

Pentravel a division of Cullinan Holdings

Employment duration: January 2015 - present

Duties:

- Selling tour itineraries face to face, fitting tours with specific clients

- Generate quotations and accept orders

- Understanding product branding and knowing which products are the best to sell

- Constant training on products that are sold

- Up selling clients

- Booking plane tickets on Amadeus (certified to use the system)

- Working with specific reservation and booking systems designed for Pentravel

- Checking payments outstanding on credit and debit list each month

- Receipting all payments done on credit card, speedpoint, direct deposit or cash

- General office administration

- Office AQM (Amadeus Quality Manager) I am responsible for planning and implementing weekly training sessions on our reservation system and assisting my colleagues their requests Personal

Mobile: 084-***-****

Email: **************@*****.***

I.D. Number: 930**********

Nationality: RSA

Birthdate: 01 September 1993

Marital Status: Single

Dependants: None

Address: 51 Kleinbosch Crescent, Kleinbosch, Cape Town 7500 Drivers Licence: Code A1 and Code B

Physical health: Excellent, no disabilities

Home language: Afrikaans

Other language: English (speak & read)

Interests: Travel; being outdoors; scuba diving; taking on new challenges; meeting new people; films and learning French

Education

Durbanville College 2013-2014: I successfully completed my two-year course Cum Laude in a year- and-a-half and was a member of the student council. Cum Laude Subjects:

Marketing

Travel practice

Human resources

E-commerce

Destinations

President High 2007-2011: I was head girl in matric and was selected to attend "Die Burger" Youth Leaders Conference in 2010

Matric 75% average

Afrikaans home language 81%

English home language 71%

Mathematics 75%

Life orientation 92%

Accounting 75%