Personal Assistant Customer Care
Resume:
TIFFANY REVIS
Goal-oriented agent with the ability to make sales based on the needs and wants of the customer. I am a hard worker, very dependable, and reliable individual who enjoys taking on and completing any task given to me. I am a team player, who also enjoys working alone, or under direct supervision. Robbins, IL
**********@*****.***
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Customer Service Agent (billing)
Comcast - Inbound call center - Tinley Park, IL
May 2019 to Present
Provide customers with the best customer experience possible. Discover the customer's needs and ensure them I am the right agent to help resolve their issue. As well as help with any billing inquiries, change of service, transfer calls to the appropriate team to help trouble shoot, retain, transferring their services, disconnects, and or setup installations. Overall I provide the customer with the best customer experience possible.
• Accountable for all inbound calls
Resident service representative
Lexington healthcare center - Orland Park, IL
March 2017 to March 2019
Working under direct supervision of licensed nurses, and facility directors, I assist residents directly with daily grooming, feeding, transporting, cleaning and prepare them for daily physical and mental activities. I collect confidential, and personal information from patients and family members, to record a daily log, as well as report to nurses of any changes and or concerns.
Administrative Assistant
B& I Pest Control - Riverdale, IL
July 2008 to March 2017
To make and keep appointments updated for customers seeking pest control service. Filing, contact customers for follow-up appointments. Type up service agreements, and keep track of disbursements and receivables to ensure over the counter T
WORK EXPERIENCE
sales, and out in the field sales are faxed to the accountant quarterly. Typing, filing, making out work orders, and answering phone calls,etc.
h.s Diploma in Basic
Walter H Dyett - Chicago, IL
August 1995 to June 1999
Microsoft, outlook, quickbooks, etc (10+ years)
Microsoft Word (10+ years)
Customer Service
Call Center
CSR
Customer Care
Customer Support
Accounts Payable
Pest Control
Accounts Receivable
Typing
Bookkeeping
Office Management
General Ledger Accounting
Personal Assistant Experience
Financial Report Writing
Illinois efood handlers certificate
November 2016
Driver's License
EDUCATION
SKILLS
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
CERTIFICATIONS AND LICENSES
Contact this candidate