Claims consultant
Resume:
CHERISE VENTER
Claims Consultant
PROFILE
With excellent communication, networking
and well-developed interpersonal skills, I
integrate well within a team and have the
ability to form trusted relationships with
subordinates, clients as well as superiors.
Whilst focusing on the job, I am able to keep
my eye on the horizon, growing and adapting
organically to the environment that I am
placed in. My proven track record of
responsibility, integrity and commitment to
company objectives has allowed me to be
innovative in unlocking my growth. It is my
strong belief that the detail lies in the
execution, focus and timing.
My leadership style is based on managing
through mutual respect, honest
communication and trust, whilst keeping an
eye on the bottom line. I maintain a strong
work ethic and governance and have a
healthy competitive attitude and thrive under
pressure.
CONTACT
PHONE:
EMAIL:
*************@*****.***
COUNTRY OF RESIDENCE: SOUTH AFRICA,
PRETORIA
HOBBIES
Gym
Ice skating
Being outdoors
Socialising with friends and family
EDUCATION
Southdowns College
2015
Grade 12
Varsity College Pretoria
2016 - Incomplete
Higher Certificate in Business Principles and Practices Shaw Academy
2017
Diploma in Digital Marketing
Octomate
2018
Insurance Essential Training
Octomate
2019 – 2020
NQF Level 4 Short Term Insurance
WORK EXPERIENCE
Energy At Work (contracted to work at Standard Insurance Limited as a Claims Consultant)
June 2019 – September 2019
HR – Nicky
Registering claims
Appointing relevant parties to a claim
Loading payments for relevant parties
Liaising with repairers and proving feedback to relevant parties Appointing QA on claims
Drawing up Agreement of Loss letters, Repudiation letters, etc. Closing claims
Imbazo Trading (Claims Consultant)
April 2018 – December 2018
General Manager – Wayne van der Mescht
Liaison with Insurance companies
Receiving of HOC claims
Liaison with client
Conflict resolution
Client service orientation
Handling of queries on HOC claims
Submission of digital assessment to Insurance company Finalization of HOC claims
Submission of finalization on claim with Insurance company First Step Insurance Brokers (Short Term Claims Consultant) June 2017–March 2018
General Manager – Niekie Jansen van Vuuren
Handling of Personal Motor & Non-Motor claims
Receiving of claims
Liaison with Insurance Companies
Liaison with client to obtain relevant documents
Follow up on payments on claims
Liaison with external stakeholders (assessor, suppliers, etc.) 3rd Party Liaison
Weekly reports of claims
SASTUA (Claims Consultant)
June 2017-December 2017
General Manager – Antonette Lourens
Sending relevant claim forms to clients and brokers Registering claims
Appointing relevant parties to a claim
Loading payments for relevant parties
Liaising with repairers and proving feedback to relevant parties Appointing QA on claims
Drawing up Authorisation for Repair, Agreement of Loss letters, etc. SKILLS
85%
100%
75%
85%
55%
0.00% 25.00% 50.00% 75.00% 100.00%
COMMUNICATION (VERBAL & …
ANALYTICAL
WORK INDEPENDANTLY
CLIENT SERVICE
TAKE INITIATIVE
Contact this candidate