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Medical Assistant Home Health

Detroit, MI
July 31, 2020

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Evette Murphy-Blackwell

***** ******** *******, ** ***** - 313-***-**** -


Medical Receptionist/Assistant May 2019 to Current BEAUMONT - Farmington Hills, MI

Answer phones and direct calls to proper department. Check patients in and out of office. E-scribe medication for patients. Process medical records for patients. Verify patient health insurance, collect copays and balances. Provide reminder calls for patient ap- pointments.

Medical Receptionist/Medical Assistant June 2017 to April 2019 ASCENSION HEALTH - Southfield, MI

Handled telephone calls took accurate messages and routed them accordingly. Check patients in and out of office. Prepared and processed correspondence and emails. Performed medical receptionist duties as required Obtained, verified, and up- dated patient information. Scheduled in and out of office testing verified patient insurance and collected co-payments. Medical Office Assistant/Medical Receptionist March 2013 – May 2017 GENERAL SURGERY - Southfield, MI

Welcomes patients and visitors by greeting in person or on the telephone; answering or referring inquiries. Maintains patient confi- dence and protects operations by keeping patient care information confidential. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments and follow ups in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Dispatched patient’s insurance information to verifier for assessment. Responsible for maintaining and organizing the front office area. Schedules and follow-up on all diagnostic studies that are ordered including proper documentation and obtaining physi- cians signature on test result. Collect patient copays and balances. Responsible for chart prep for the following day from EMR sys- tem.

Private Duty Home Health Care June 2006 - March 2013 SELF EMPLOYED - Detroit, MI

Provided care for people confined to their homes due to being disabled, cognitively impaired, or chronically ill. Maintained records of services performed, recorded clients' condition and progress, as well as reported changes to case manager. Administer prescribed oral medications under written direction of physician or as directed by home care nurse. Provided or assisted clients with activities of daily living including: bathing in bed, tub or shower; care of hair including shampoo, combing and brushing; care of teeth and mouth including denture care; nail care, filing only; skin care including pericare and applying lotion; transfer of patient from bed to chair and to wheelchair. Transfer of patients on and off bedpan, commode and toilet. Assist client in preparing for bed. Position patient in bed as directed. Assists with ambulation including with cane, walker and crutches. Personal care dressing of client. Medical Office Assistant March 2004 - June 2006

WARRENDALE MEDICAL CENTER PROFESSIONAL GROUP - Livonia, MI Assisted the physician by performing duties in the areas of patient care, laboratory, check out and other duties as assigned. Manage front desk in areas of manual and computerized scheduling, billing, medical insurance, referrals, and records management. Process an average of 300+ patients on a weekly basis for fast paced general practice. Obtain medical transcriptions from physicians and collecting/processing patient’s co-payments. Responsible for CPT and ICD-9 coding for billing. File claims electronically and review outstanding insurance claims for reimbursement. Coordinate daily pharmaceutical related matters and expedite high volume of prescription orders, as well as monitor and organize medical supply closet. EDUCATION


Associates Degree Science - May 2007


Medical Assistant Diploma

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