Data capturer/switchboard operator/Receptionist

CURRICULUM VITAE

OF

Zintle Gcwabe

*** ******* *********-*. ********. 3610

Email: ************@*****.***

Phone: 076-***-****

Full Name : Zintle Gcwabe

ID Number : 860**********

Sex : Female

Nationality : South African

Gender : Female

Availability : Immediately

CARRER SUMMARY

I am highly resourceful, flexible and enthusiastic individual who is not afraid of a challenge. A quick learner who absorbs New ideas and has experience as a Switchboard operator/Receptionist, General admin work, Cashier, Inbound and Outbound Call Centre Agent and Data Capturing. Well organised and an excellent team player with a proven ability to work pro-actively in a complex and busy office environment. I am now looking for an advancement opportunity in an organization that will allow me to develop my skills and potential.

WORK EXPERIENCE

Company . Assign Services (PTY) LTD

Duration . Started April 2016 – 12 June 2017

Position . Temp Switchboard operator / Administrator

• Screen Calls

• Switchboard

• Message taking and e-mail details to staff

• Reference checks on all new staff

• Archiving/Scanning- update Excel spreadsheets

• Shredding of all documentation that is previous year.

• Scan all archived documents to System as backup.

• Timesheets – follow up on all weekly/biweekly /month clients and ensure all timesheets emailed to head office

• Filing documentation

• Filing of CV’s/Invoices/client documentation.

• Filing of all payrun payslips

• Follow up on all pay queries ensure employee is paid.

• Uniform Issues that is PPE.

• Arranging interviews and updating CV’s

• Assist Operations Clerk with IOD documentation as well as arrangements for outsource staff from site to hospital

• Stationery Orders

• Courier arrangements

Company . Klapmuts Sandra

Position . Cashier

Duration . One year

Reason for leaving . I was offered a learnership.

Company. The Dental Practice

Position. Receptionist

Duration. From 15- March 2019 till now.

Company . Goldex Contact Centre

Position . Outbound Telesales Agent

Duration . 12 months

Reason for leaving . End of Contract

Responsible for making inbound and Outbound calls, data capturing and for getting referrals.

Company . Richh Textiles

Position . Swatch maker- switchboard operator- General admin duties

Period . 10months

Reason for leaving . Personal

Responsible for calling couriers, calling customers, attending to the switchboard, Faxing, e-mailing, making swatch boards and assisting customers.

Company . Ignition Call Centre

Position . telesales Agent

Period . 2years 2months

Reason for Leaving . Career Change

Company. The Dental Practice

Position. Receptionist/ Front office admin

Period. From 15/03/2020 till now

KEY SKILLS

AREARS OF EXPERTISE

• Till operator

• Cleaning

• Stock control

• Inbound and Outbound Call Management

• Customer Services

• Filing

• General admin work

• Making swatch boards

• Switchboard operator

PERSONAL ABILITIES

• Attention to detail

• Punctual, Reliable and Responsible

• Can work very well without supervision

• Ability to cope working under pressure

• Excellent communication skills (written & verbally)

• Ability to multi-task and manage conflict

ACADEMIC QUALIFICATION

Grade . 11

School . New Eislebehn high

Year obtained . 2003

Subjects . English. Xhosa. Maths. Accounting

Economics. Business Economics.

TRAINING

Basic computer literacy, NQF level2 of Call Centre training.

REFERENCES

• Name -Razeen Dada

• Contact – 082-***-****

• Name - Sharmilla

• Contact – 083-****-***

• Name – Mrs N.B Nkomonye

• Contact- 078-*******

• Name- Mrs Sinaye Chiliza

• Contact-071-*******

Contact this candidate