Admin Secretary

Jellyn Roque

Sales Coordinator

+971-**-***-**** ******.*****@*****.*** @jellynparaisoroque

Educational History Skills

Home Address: Al Rigga, Deira, Dubai United Arab Emirates Computer System Design and Programming

2008-2010

AMA Computer Learning Center of Malolos

Malolos, Bulacan, Philippines

Secondary Level

2004-2008

Marcelo H. Del Pilar National High School

Malolos, Bulacan, Philippines

Excellent at maintaining positive flow of

communication between departments

Recognized for positive interactions with

customers, staff, and business partners

Flexibility in working hours and conditions

Detailed oriented with excellent organization

skills

Focused on positive problem resolution

Expertise in maintaining documentation for daily

operations

Emotional intelligent

Strong leadership and teamwork abilities

Proficient with reservation management systems,

customer data bases, and digital records

Ability to work under minimal supervision

Knowledgeable in Digital Design

Social Media and Networking skills

Advance user of Microsoft Word, Microsoft Excel

and Microsoft Power point

Certifications

2020 Google Digital Garage

The Fundamentals of Digital Marketing

Upon request

Personal Details

High-performing Administrative Coordinator with 5 years experience delivering superior results in Sales and Marketing administrative role. Proactive and reliable, with a meticulously detail-oriented and organized nature. Proficient in executive-level support.

Reference

Date of Birth : 05 November 1992

Nationality : Filipino

Height : 5'4"

Languages : Filipino and English

Passport Details : P0242904B

Date of Expiry : 14 January 2029

Visa Status : Employment

2020 LinkedIn Learning

National Association of State Boards of

Accountancy (NASBA)

Excel Essential Training (Office 365)

Work Experience

Sales Coordinator

Jood Palace Hotel Dubai

August 2018 - present

Conduct day-to-day operation coordination, planning, and implementation across multiple teams Assist in the identification, development and evolution of Sales and Marketing KPIs Initiate Contract to Corporate, Leisure, Wholesale and Group Bookings Maintaining Corporate, Leisure and FIT data base

Sending the promotions and stop sale to the whole data base Arrange and Carry out Hotel show around

Communicating with both clients and team members

Processing and filing invoices

To work closely with Director of Sales & Marketing and Revenue & Reservations Manager in achieving sales target

Develop a close working relationship with the F&B operation Creates marketing and social media campaigns and strategies, including budget planning and content idealisation.

creates and distributes engaging written or graphic content in the form of e-newsletter, web page and blog content and social media messages.

Admin Assistant when the Executive Secretary for General Manager is on leave Cluster Sales Coordinator

Fortune Group of Hotels & Apartments

October 2017 - July 2018

650- room keys. Conduct day-to-day operation coordination, planning, and implementation across multiple teams

Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue

Updating and maintaining Data bases

Produce quotations and written confirmation to all clients Arrange Site Inspection for Guests

Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads Enters rooming lists and follows up with all details concerning group reservations FIT and Groups Proforma invoices

Following up Group Payments

Telesales Executive

Regent Palace Hotel

August 2015 - September 2017

Achieve telephonic targets daily

Achieve/ exceed set productivity and quality standards Responsible for Corporate and Travel Agent Room Sales for the hotel Update the action plans and financial objectives quarterly Work closely with the General Manager - Rooms Division to ensure proposed rates negotiation meets the financial needs of the hotel

Acquiring and developing new business accounts and preparing sales proposals for clients

Contact this candidate