Honors graduate with experience in robotics, teamwork, prototyping, and quality improvement. Seeking opportunities to expand and improve my knowledge in engineering and to grow along with the organization. Skills

Robot Studio

LogixPro 5000

Aveva Wonderware Software

AutoCad

In-Sight Explorer

CATIA V5 and V6

Scrum and Waterfall methodology

E-commerce and marketing

Requirements gathering

Team building

Programmable logic control

Process improvement

Microsoft Word, Excel, PowerPoint, Outlook

Software

Telephone skills

Six Sigma

Experience

E-Commerce

Kroger

Cultivated close relationships with over 200 customers, built loyal clientele and went extra mile in deliveries, including doing no-contact delivery or helping older customers put groceries away. Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.

Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.

Obtained positive relationships with grocery store personnel by being consistently professional and friendly.

Extended Day Teacher

Catholic Diocese Of Wichita

Developed and oversaw diverse activities to promote learning and engage over 60 children. Collaborated with program director to optimize activities, lesson plans and policies. Maintained safe and supportive environments to meet individual needs of each child. Business Systems Analyst Intern

Textron Aviation

Provided excellent Tech Support at the Help Hangar as well as efficiently solving customers problems. Conducted quality research to complete projects such as updating to new software and applications. Successfully upgraded a VisualSVN Server while learning new skills that aided me in this project. Successfully learned CATIA V6 to assist in future projects. Configured Raspberry Pi's as a team project.

Team player for server decommissions project. Decommissioned over 20 applications within the engineering department.

Contractor

ENNOVAR, Textron Aviation

Completed a Vendor Time Log using excel and SharePoint. Assisted in making a professional Application Recovery Document. Offered assistance to others when I had free time to make good use of extra time. Created agendas and communication materials for team meetings. E-Commerce

Kroger

Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries, Wichita, KS 67204 C: 316-***-**** *************@*****.*** 05/2016 to 08/2017

Wichita, KS

05/2013 to 05/2016

Wichita, KS

03/2020

Wichita, KS

03/2017

El Dorado, KS

including doing no-contact delivery or helping older customers put groceries away. Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.

Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.

Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Retail Customer Service Associate

Kroger

Helped customers locate store products.

Engaged customers while solving issues and providing solutions with fast and accurate transaction processing.

Demonstrated store's values and mission through customer service to ensure complete customer satisfaction.

Escalated customer concerns, store issues and inventory requirements to supervisors. Used communication skills to make each customer satisfied. Cashier

Kroger

Processed customer payments quickly and returned exact change and receipts. Assisted with purchases, locating items and signing up for rewards programs. Learned roles of 4 other departments to provide coverage and keep store operational. Education and Training

Bachelor of Science: Engineering Technology

Wichita State University

Cum laude graduate

National Society of Leadership and Success Member

Honor Roll Spring 2020

Minor in Psychology

Entered project (Next Application) into the engineering open house and was a final round contestant. Associate of Applied Science: Applied Science

Butler Community College

Dean's List Honoree Fall 2015-Spring 2017

Activities and Volunteering

WSU GoBabyGo

Modified ride-on toy cars for kids up to age five that have disabilities. Collaborated with other team members to ensure a solution was met. Researched different materials to determine a safe product. Music Theatre of Wichita

Directed traffic and ensured the safety of those attending the show. Levy Special Needs

Assisted teachers by reading and engaging with the students. Prepared and planned activities for the students to complete that were educational. Accomplishments

Awarded compliment certificate from customers

Certificate for 5 years of excellent service to the Kroger Co. Nominated to be apart of the National Society of Leadership and Success.

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