Manager Project

KADEISHA PINKNEY

**** **** **. ***. *, Brooklyn, NY, 11233• 609-***-**** • *.********.*@*****.***

EDUCATION

STOCKTON UNIVERSITY Galloway, NJ

B.A., Economics, pre-medicine concentration May 2015 PROFESSIONAL EXPERIENCE

ROCKERBOX New York, NY

Marketing Analytics B2B SaaS for E-commerce, startup Implementation Consultant - Project Manager September 2019 – April 2020

● Orchestrated software implementation from post-sales to post go-live as project manager and customer success lead

● Managed implementation plans, gathered technical requirements, conducted data validation and led problem solving

● Led daily team standup meetings, assisted in quarterly business reviews and mitigated client churn risk EDUCATION ADVISORY BOARD (EAB) Washington, DC

Education Tech B2B SaaS solutions for Higher Education Business Analyst - Project Manager February 2018 – August 2019

● Identified key business requirements, managed mobile and website builds, configured sites to business requirements

● Executed 9-12 month client project plans, tracked project milestones and validated data ingestion

● Lead user acceptance trainings and collaborated with Data, Engineering, Sales and Consulting teams ANKURA CONSULTING Washington, DC

Litigation Consulting Firm

Associate April 2017 – January 2018

● Conducted claims review, conducted market research, performed ad hoc analyses for senior leadership on client projects

● Initiated automated process to reduce manual redundancy and improved workflow efficacy by 30% U.S DEPARTMENT OF STATE Ipoh, Malaysia

Fulbright Grantee/English Teaching Assistant January 2016 - November 2016

● Taught English, developed innovative classroom activities and lessons, improving student exam scores by 16.5%

● Co-founded peer to peer mentorship program for 1200 students, developed program curriculum and trained mentors ACTIVITIES & INTERESTS

EAB,Women@EAB Chair February 2019 – August 2019

● Led the Women’s Employee Resource Group, providing strategic direction and championing equality and inclusivity Compass Pro Bono Consulting,Consultant January 2019 – May 2019

● Provided data strategy recommendation, conducted stakeholder interviews and and synthesized research findings United Way Worldwide,Program and Health Policy Intern Jan 2015 – May 2015

● Researched practices to reduce childhood obesity and synthesized systemic policy levers for local chapters Skills: Project Management, SaaS Implementation Delivery, Client Management, Customer Support Software: JIRA, Trello, Asana, Notion, MS Office Suite, SQL

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