Office Marketing

Suman Banerjee

**B Susila Nagar,Santoshpuram Chennai - 73

Phone/Whatsapp: - 983-***-****

E mail: - ********.*********@*****.***

OBJECTIVE

I pledge to work hard with complete dedication to achieve excellence through team work and to be a part of an organization where I can flourish as a professional as well as an individual.

ACADEMIC DETAILS

Name of Exam

Name of Board/University

Year of Passing

Higher Secondary

N.O.S

2009

Secondary

N.I.O.S

2003

EXPERIENCE

Name of Organization

Date of Joining

Release Date

Nautica Hospitality

02-06-2005

07-12-2009

Tatwa BPO

07-12-2009

1-11-2010

IKF Technologies

2-11-2010

26-07-2011

Wipro Limited

31-07-2011

Till Date

JOB DESCRIPTION/RESPONSIBILITY

1.Nautica Hospitality:- Started working as a store keeper then in accounts department. Responsible to maintaining daily cash transaction, staff payroll, sale bill and daily food cost report.

2.Tatwa BPO: - Used to take inbound customer calls for Aircel (Rest of Bengal Circle) and later for Retailer help line.

3.IKF Technologies:- Making outbound calls to VODAFONE customers (KOLKATA and BENGAL circle) for different marketing campaigns and also for complain call back. Additionally responsible for making the daily consolidated file for whole day work for the team.

4.WIPRO LIMITED: - Started working as a claim processor (HEALTH CARE domain) then as a CCOD (under MIS team).

Responsible for sending daily attendance, individual team production numbers, revenue report, consolidated file for daily work and sending those files to client, inventory report, inventory work direction, daily inventory chat with client, assigning work, maintaining staff details.

ACHIEVEMENT

1.NAUTICA HOSPITALITY: - Got promoted to ACCOUNTS department.

2.TATWA BPO: - Best agent award, 100% Stack achievement award, and Star quality performer, promoted to RETAILER HELP LINE.

3.IKF Technologies:- Additional responsibility for being working with MIS team

4.WIPRO Limited: - 100% score in training assessment, ranked in top 3 for first three consecutive months, Two Stack Star award, And got promoted as a CCOD and working with MIS team, Best support function award.

DOMAIN KNOWLEDGE

1.Good working knowledge in MS office (WORD, EXCEL,POWERPOINT, OUTLOOK)

PERSONAL DETAILS

FATHER’s NAME: Somnath Banerjee

DATE OF BIRTH: 18 October 1986

MARITAL STATUS: Married

LANGUAGE KNOWN: ENGLISH, BENGALI, HINDI

FAVOURITE PASS TIME: Riding bikes, watching cricket and football

I hereby declare that all the information stated above is true by the best of my knowledge.

SUMAN BANERJEE

PLACE: - KOLKATA

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