Josephine Lagurin Elauria
Al rateeb st **th St. Abu Dhabi City 05 23958287 / 05 62372801
To secure a position with a stable and profitable organization, wherein my skills are valued and can benefit the organization and utilize my working experience to the fullest as a member of the team. CORE COMPETENCIES
Analytical and critical thinking ability
Problem solving capability
Customer service oriented, attention to detail and time management
Excellent oral and written English communication skills.
Excellent customer service skills.
Excellent interpersonal skills.
Can work under pressure and in a fast-paced environment.
Knowledgeable in Microsoft Office.
Customer service oriented.
Patient and open-minded.
Hardworking and responsible
Lady Guard Cum Receptionist
Dar Al Shifaa Hospital – Khalifa City A Managed by: Reem Hospital April 14, 2020 up to present (2020)
Spark Security Services
Zayed the 1st street, Abu Dhabi, UAE
Access control monitoring of cleanroom area.
Assist visitors and staff regarding access/entry pass.
Patrol buildings and grounds to prevent fires, theft and vandalism; inspects doors, windows and locks to determine level of security; ensure that only authorized personnel are admitted onto hospital premises.
Investigate incidents of unusual circumstances reported by hospital staff, visitors, physicians or patients; write incident reports and document investigative steps and results
Respond to emergency calls for assistance to control disorderly or combative patients
Assist with traffic control by keeping fire lanes, fire hydrants and ambulance entrances free of vehicles; issue parking tickets to vehicle operators who have violated parking regulations
Inspect fire-fighting equipment, pager units, bio-air packs and other security equipment; promptly report any malfunctions.
Assist motorists who become stranded on hospital property; escort visitors, patients and employees to/from parking areas
Maintain information on lost/found logs; notify individuals when items reported as missing are located; inspect outgoing parcels to prevent theft of hospital property
Issue hospital keys to authorized hospital personnel; maintain accurate log of activity while on duty
Abu Dhabi University -Abu Dhabi Campus Al Ain Road, Abu Dhabi December 24, 2018 – April 13, 2020
Responsible for access control.
Reporting any potential accidents that could affect safety and or security operations of any person or property.
Maintaining the highest possible levels of customer service of all time
Ensuring all staff, contractor and visitors are authorized to enter the premises by means of valid passes
Patrol all areas of the property and assist guests with room access.
Monitor security feeds and conduct daily physical hazard inspections
Respond to accidents and assist guests/employees during emergency situations
Defuse guest disturbances and escort individuals from the property if necessary
Conduct investigations, gather evidence, and facilitate interviews with relevant parties
Complete required shift reports and maintain confidentiality of all loss prevention documents
Perform other duties as assigned.
Customer Service Associate (Appraiser)
PJ Lhuillier Group of Companies - Cebuana Lhuillier – January 25, 2010 up to November 2018 Batangas, Philippines
Responsible in processing all the transactions of the clients
Attends to all client’s inquiries and concerns
Cater sales for clients of money remittance transactions and pawning as well.
Cross selling of our other auxiliary products such as e-load, 24K card, insurance, collection of bills payment etc.
Responsible for monitoring the movement of items in and out of the vault as well as ensuring the safety of all the items in the vault like pawned items and foreclosed items.
Handles sale, recording of non-pawnshop products.
Prepared daily transactions report.
Performs other duties that maybe assigned from time to time.
Officer in charge in the absence of the Branch Manager. Toll Teller
Skyway O&M Corporation- : May 15, 2009 – October 14, 2009 Skyway Building, Toll Operations Complex, Doña Soledad Ave., Better Living, Subd., Parañaque, Philippines
Received and made change. Operated a toll booth in a polite and efficient manner.
Maintained accountability for each transaction, equipment, supplies and funds assigned or collected during the tour of duty.
Prepared clear and concise reports of daily work activity. Quality Assurance Staff - (Legal Department)
SPi Technologies Inc -: September 08, 2008- February 05, 2009 SPi Building, Pascor Dr, Parañaque, Philippines
Generates reports the classification and quantity of non-compliance occurrences incurred by Operation on a regular and per-request basis.
Responsible for accurately entering information into the relevant systems in a timely manner whilst ensuring quality and accuracy of data.
Prepare, compile and sort documents for data entry and obtain further information for incomplete documents; update the data and delete unnecessary files.
Participates in special projects as requested, Quality-related or otherwise
Handles general administrative duties for the Quality Department and programs monitored and/or surveyed.
Performs other tasks and duties any line superior may delegate or assign from time to time. Production Operator (Back End) Lasermark, Ball Attach and Visual Mechanical Inspection NXP Semiconductors Philippines, Inc (May 26, 2005- July 30, 2008) No. 9 Mountain Drive, Light Industry and Science Park of the Philippines, Brgy, La Mesa, Laguna, Calamba City,Philippines
Skills: Certified Set- up Operator
Member: IMO Project- In- Strip- Testing
Ensure that machines work optimally during the production procedures
Set up machines at the beginning of the shift to ensure proper working order
Troubleshoot problems during machine operation
Operating Laser machines.
Ensure that regular and preventative maintenance procedures are carried out
Daily pass down communication with production lead and peers from the neighboring shift
Confirm stocks of needed materials are ready and available at all times
Ensure that machines are producing quality products by managing periodic checks on output
Wear required personal protective equipment (PPE) at all times
Operating RF scanners and other hand-held devices
Maintain and clean machines before and after each shift Production Operator (Packing) Tape and Reel- Test Operations (November 24, 2003 - April 24, 2004) and (May 04, 2004 - October 04, 2004)
Amkor Technology Philippines, Inc.
Km 22 E Service Rd, Cupang, Muntinlupa, 1771 Metro Manila, Philippines Duties
Places electrical components onto tape & reel machines for shipment to customers by following established manufacturing specifications.
Fulfilling job orders by utilizing tape and reel equipment (Tape and reel machines, peel force tester, reel counter, bake ovens, dry pack equipment
Prepare the proper paperwork and labels for the reels. Follow traveler instruction to ensure proper reel quantities are filled.
Team work and communication with fellow employees
Follow work specifications and SOP’s
Document Analyst (April, 2003- September, 2003)
Sucat, Paranaque, Philippines
Reading legal documents and being able to understand them.
Compiling, verifying accuracy and sorting information to prepare source data for computer entry.
Generate reports and store complete work in designated locations.
Checking for errors, duplicates, or missing information.
Proofreading information and correcting it before it is published.
Running custom QA software and debugging
Creating new and more efficient techniques to increase the quality and speed of data collection, quality control, research, etc.
Course: Bachelor of Science in Computer Studies Major in Airline Operation and Procedure Philippine State College of Aeronautics
Fernando Air Base Campus, Lipa City, Batangas
Taal National High School. Taal, Batangas
Balisong Elementary School
Balisong, Taal, Batangas
ISIP IDEA (Innovation Category) Region 3 Sports Day Second Place Tagaytay City Sport Complex
Multiple Sending Transaction October 21, 2012
Batangas Provincial Scholar (Class Honor SY1992) Year 1992 - 2003 Sponsored by the City Government of Batangas
Governor Hermilando Mandanas
e-AML Learning Course PJ Lhuillier Inc.
(Online Course) Area 305 Area Office
Lemery, Batangas, Philippines
August 04, 2017
The Anti-Money Laundering Law Act of 2001 Hotel La Corona de Lipa,
(AMLA) J.P. Laurel Pilahan, Sabang, Lipa City,Batangas April 29, 2016
Gold Appraising Workshop PJ Lhuillier Inc Convention Center Final Grade: 91% Passed Antipolo, Rizal, Philippines August 2010
Branch Operations Training PJ Lhuillier Inc Convention Center Antipolo, Rizal,Philippines
Briefing an Airport Passenger Handling Philippine Airlines Learning Center Airline Ticket Familiarization Manila, Philippines Airline Reservation Overview February 13, 2003
Computer Hardware PhilSCA, FAB Campus, Lipa City,Philippines November 23, 2003
Date of Birth: June 06, 1982
Age: 37 years old
Height: 5’ 7”
Weight: 71 kilos
Civil Status: Single
Eye Vision: 20/20
Body Frame: Large
Dialect/Language: English and Tagalog
Josephine L. Elauria