Clinical Informaticist

Shawanna Taylor RN, BSN

**** ***** *** **** *******, GA 30017 Cell: 678-***-**** ****************@*****.*** Objective

Seeking a leadership position in a healthcare organization that offers opportunity for career advancement and professional development.

Skills

• Project management - Skilled project manager with ability to articulate business needs, develop detailed specifications and project plans in conjunction with team, ensuring that milestones are met and that end products meet customer needs/expectations.

• Communication skills - Effective at providing timely, concise, audience-appropriate information orally and in writing; able to listen and understand escalations from team and escalate appropriately to director when necessary.

• Problem solving - Able to analyze problems comprehensively and apply critical thinking derive a resolution; takes initiative to own an issue and tackle the issue till identification of root cause and resolution

• Teamwork and relationships with others - Strong collaboration and team-building skills with a track record of building strong, enduring relationships within an IS staff team.

• Time management and quality delivery - Responsive to management and staff; able to maximize time to produce comprehensive, polished deliverables and on target operational results.

• Customer focus - Skilled and committed to meeting expectations of internal and external customers; able to address the immediate problems and pain points of customers effectively.

• Performance management - Experienced at translating organizational direction into specific team and individual contributor job expectations; as well as managing performance through effective monitoring, coaching, and feedback; ability to establish and maintain a collaborative, high performance environment by capitalizing on employee talents, experience, interests, and diversity.

• Resource management - Experienced at influencing results through appropriate staffing, budget management, removing performance barriers, and maximizing available resources for a small team. Experience

Clinical Informaticist

Children's Healthcare of Atlanta

Atlanta, GA

July 2016-Present

Provide technology consulting and customer support services to service lines, departments, individuals, and co-workers while developing an in depth knowledge of system capabilities, applications and process to function effectively as an educator for system users. Provide support services including but not limited to: applications software support, coordination of programming requests, system upgrade coordination, vendor liaison, and on call coverage while utilizing project management services and support.

Ensure compliance with IS&T, Children’s, The Joint Commission, and HIPPA guidelines, policies and procedures.

Assist during HEICS with patient care.

Respond to support calls within designated times according to priority to insure that break/fix issues are addressed and documented. Documents support processes, status reporting and issues resolution and assists CI/AA as needed to ensure that calls are answered and followed up on efficiently.

IS Manager

Baylor Scott & White

Round Rock, TX

January 2012- June 2016

Implemented Epic at 11 hospitals within the Baylor S&W Healthcare System. Manage a core functional team of IS professionals to deliver on project deadlines, issue resolution and run- the-business operations, while monitoring performance and personal development. In addition to effectively managing the team, a core part of the job is organizing and managing an enterprise wide design team to drive consensus and issue resolution. Assist respective IS Directors and/or leadership with understanding and implementing technical and process standards and supporting department budget planning and management.

Hospital Administrative Supervisor

McLane Children’s Hospital Scott & White

Temple, TX

August 2011-January 2012

Served as the acting Director/Manager during off hours and on weekends/holidays to make decisions requiring immediate attention.

Maintain awareness of Patient Safety, Standards of Family Centered Excellence and of Operational Excellence.

Work with physicians and staff to achieve employee satisfaction. Supervises, teaches, counsels and disciplines according to hospital policy.

PRN House Supervisor/Patient Representative

Children's Healthcare of Atlanta at Egleston

Atlanta, GA

March 2009 – August 2011

Functions as an administrative resource to provide support, problem solving and policy and procedure interpretation and compliance.

Attends codes and significant events in a support capacity to assure proper procedures are followed. Provides feedback to the administrative team.

Communicates openly with appropriate leadership team to ensure hospital wide knowledge of key decision factors.

Assists in the coordination of patient/bed placement. Acts as a resource in determining sufficient numbers of qualified and competent persons to provide care and services.

Functions in the role of patient representative when patient representative not available and communicates actions and needed follow-up to patient representative. Research Nurse- Georgia Study to Explore Early Development (SEED) Center for Disease Control and Prevention (CDC)

Atlanta, GA

April 2009 - August 2010

Float Pool Nurse

Children's Healthcare of Atlanta at Egleston, Scottish Rite and Hughes Spalding Atlanta, GA

September 2007 – August 2011

Staff Nurse 2

Children's Healthcare of Atlanta at Egleston

Atlanta, GA

Neurology/Neurosurgery/Med-Surg Floor.

May 2004 - September 2007

Education

Columbus State University- Columbus, GA

BSN

May 2004

Western Governors University

MSN Nursing Informatics

Expected February 2021

Certification

EpicCare Inpatient

Clinical Documentation

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