Sales Customer
Resume:
SOHAIL WARIS
***********@*****.***
DOB: 24-10-1988
Nationality – Pakistani
Marital Status – Married Religion – Christian
Model Town - Lahore-Pakistan
SALES / PROJECT MANAGEMENT / CUSTOMER COMMUNICATION SPECIALIST &
RELATIONSHIP MANAGEMENT PROFESSIONAL
EDUCATION / QUALIFICATION
Superior College – Lahore Pakistan
Master’s in Commerce (CGPA – 3.02)
2012 – 2014
Punjab College of Commerce – Lahore Pakistan
Bachelor of Commerce
2009 – 2011
Punjab College of Commerce – Lahore Pakistan
Intermediate of Commerce
2006 – 2008
Matriculation (Science) – Lahore Pakistan
St. Thomas High School – Model Town
2004 - 2006
Internship / Trainings & Workshops
Internship in MCB Bank – 2011
Certificate of “Stepping into the Professional World” by Superior Group of Colleges (2014)
IELTS Test Academic - AEO LAHORE (2015)
MS Applications
Microsoft EXCEL
Peachtree 2005 & 2010
Quick-Book 2010
PROFESSIONAL EXPERIENCES
FedEx Express – Pakistan
CT Sales Specialist – (Sales Department - Lahore-Pakistan) Sep 2016 – Present (3 Yrs.)
Supporting Sales Team in customer technology (Sales Department).
Closing & Retaining business by providing customers with advisory services for automation.
Setting the goals station wise as per FedEx DXB report.
Performing research & development activities to enhance the CT Sales Operations efficiency.
Planning & coordination with the Sales Head for the forecasting, budgeting & Sales Activities.
Visiting customers on daily basis, by providing them the solutions for Imports & Exports.
Supporting the Conflict Management Team by visiting the customers and problem solving sessions.
Covering all the area of Lahore by visiting every territory customers by providing them client services.
Develop CT Sales Strategies and Cost Control procedures to enhance sales.
Dealing with the consolidators in Pakistan
Dealing with 12 RETAILERS (OUTLETS) of M&P & FedEx Express Pakistan
Dealing with GPO (Government of Pakistan – Post Office) 18 GPOs in Lahore
Dealing with the FedEx Outlets all over Lahore i.e. 5 Outlets
Targets & Reporting
Monthly targets & achievement reports
Daily visit report
Customer Automation Targets
Customer Services Targets
Monthly General Sales & CT Reports
Certifications & Achievements in FedEx Express - Pakistan
Employee of the Quarter Q2 (2018-2019)
Certificate of achievement “SHOWING CAN DO ATTITUDE” (DEC 2018)
Employee of the Quarter (April-June 2017)
Area of Interest & Professional Expertise
Good time manager and able to prioritize workloads and meet deadlines.
Flexible, self-starter and able to work in a team.
Effective and influential presentational as well communication skills with individuals and across teams.
Strong analytical approach towards problem solving with a “can do” attitude and use of tactical methods towards achieving the goal.
Customer Relationship Management
Presentation and facilitation
Sales & Services with strong follow ups.
Advocacy and Networking
Contact this candidate