Social Media Customer Service
Resume:
Resume
Milan Newson
Cheltenham, Maryland *****
********@*****.***
Hours of Contact Availability: Monday-Friday (10:00 AM-6:00 PM)
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Skills
A dedicated media relations enthusiast and customer service representative who is seeking to maintain the satisfaction and success between communities and companies in various industries. Proven ability, education and exceptional experience in establishing beneficial relationships with clients and peers through a variety of skills: public relations projects, project management, strategic compositions, creative planning, editing, customer service, social media management, digital advertisement, marketing development, office organization and sales.
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Experience
Edinboro University of Pennsylvania / Office Aide
October 2017-March 2018, Edinboro, Pennsylvania
As the Office Aide of the Deans Office of College of Arts and Humanities at Edinboro University of Pennsylvania, my duties included: Answering email and phone systems, document binding, copying and scanning, manual and electronic filing, staff meeting organization, updating calendar/contact lists, reorganizing database and filing systems, greeting students and staff, distribution of student files and additional requested duties.
SaQoyahs Beauty Bar/ Receptionist
August 2018-January 2019, Temple Hills, Maryland
My duties as a receptionist included but were not limited to: Front desk management, social media networking and management, digital advertisement, scheduling appointments and meetings, payment collection, website reconstruction, customer service/hospitality, managing all email & phone systems, updating calendars and contact/media lists, project management, database systematic editing, company collaboration, application and interview conductions, and an assortment of additional requested duties.
Dynamic Concept Incorporation / Administrative Support ll
July 2019-August 2019, Washington, DC
Duties included but were not limited to: Data entry, shipment handling, invoice management, maintaining filing systems, distribution of applications and paystubs, inventory, scheduling appointments and meetings, greeting all guests and employees, managing all email and phone systems, supply stocking, updating calendars and contact lists, scanning and copying, and additional requested duties.
Paddywax Candle Bar/ Sales Associate –: January-Present
As a sales associate at the Georgetown Paddywax Candle Bar, my duties consist of greeting customers, operating cash register, teacing candle making workshops, operational assistance, maintaining clean workspaces, stocking and inventory, assistance maintenance workers and contractors, problem solving, multitasking, scheduling workshops, shipment handling, customer service.
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Education
Edinboro University of Pennsylvania / B.A. - Public Relations
August 2013-May 2018, Edinboro, Pennsylvania
●Secretary (2017-2018)- The Public Relations Student Society of America
●Social Media Manager (2015-2017)- The Feminist Leadership Alliance
●Homework Aide (2016-2018) - Office for Accessibility Services
●Columnist (2017)- Homecoming Special Edition: The Spectator newspaper.
Battlefield High School/ Diploma
September 2009-June 2013, Haymarket, Virginia
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References
1.Eboni Carson; Previous Supervisor- 814-***-****
2.Akia West-Butler; Mentor - 301-***-****
3.Terrence Warburton; Previous Educator - ***********@********.***
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