SKILLS
ROSLYN CLAIRE JONGAY
Hyatt Place Residence, Al Rigga
Dubai, UAE
Contact # : +971-*********
E-mail: *************@*****.***
PROFILE SUMMARY
Motivated Senior Sales Associate with 8 years of experience in retail fashion brands. Proven ability to increase sales through up selling techniques as well as implement additional processes that drive profitability.
Customer Service Inventory Management
Merchandising proficiency Sales techniques
Processing payments Enthusiastic communication
WORK EXPERIENCE
Green light Immigration Services
Client Relation Executive
Jan. 05, 2020 – April 2020
Provide guidance and advice to clients regarding their immigration options.
Identify, manage and secure existing and prospective clients who wish to migrate.
Give clear and accurate information based on the current immigration & visa laws & policies.
Achieve excellent customer service by proactively responding to client queries and advising customers on their overseas immigration and visa needs.
Meet the assigned targets
T.M. Lewin London (Jashanmal National Company)
Senior Sales Associates & Cashier
Mall of Emirates
Aug. 13, 2017- Dec. 02, 2019
Welcome customers upon entry to the store in a polite and courteous manner.
Engage with customers to develop a full understanding of their needs to meet or exceed their
requirements.
Develop an excellent knowledge to promote products benefits to customers.
Work towards team and individual KPI’s to help the store to achieve its goals.
Carry out all sales transactions correctly, folding and carefully packing customer purchases.
Kate Spade New York (Jashanmal National Company)
Senior Sales Associate & Cashier
June 11, 2014 – Aug. 12, 2017
Greetings customers, responding to questions & inquiries.
Operating cash registers and balancing drawers.
Introducing promotions & new arrivals to customers.
Cross –selling products to increase purchase amounts.
Meeting or exceeding sales goals.
Lifestyle (Landmark Group)
Beauty Advisor, Perfume consultant
September 27, 2011 - May 27, 2014
Demonstrate proper use of make up and skin care products.
Cross-sell beauty products, when appropriate
Identify customer needs and recommend cosmetics based on their preferences.
Explain how to use products they’re interested in buying.
Inform customers on prices and special offers.. EDUCATION
PATTS COLLEGE OF AERONAUTICS, Manila Philippines
Bachelor of Science in Tourism year 1998-2001
ACHIEVEMENTS
Awarded for 3 months consecutive Highest Department Achievements for Fashion & branded Bag’s (Lifestyle Centerpoint)
Awarded for Employee of the month March & October 2013. ( Lifestyle Centerpoint)
Awarded for Best Staff styling contest fall collection at Kate Spade New York( Abu Dhabi Mall)
COMPUTER SKILLS
Computer Literate in Applications of MS Word, Excel and Outlook Power Point
“ References Available Upon Request”