Sales Executive Customer Service

CHERRY ANN A. NUDA

Email Add: *******@*****.***

Contact no.: 050*******

Address: Satwa, Dubai, UAE

Visa status: Tourist Visa

OBJECTIVE:

To build a long term career in your profession with opportunities for career growth and to enhance my professional skills in a dynamic and stable workplace. WORK EXPERIENCES:

Purchasing Representative September 2018 – May 2019 Gulf Minetech LLC. (Sheikh Zayed Road, Dubai, UAE)

Responding to incoming emails and inquiries daily.

Providing the customers a quotation.

Asking a quotation from the suppliers to check the prices before making a quotation.

Comparing prices via local or overseas and ask for approval.

Create purchase orders and send to the chosen supplier/vendor.

Verifies and asking for the approval of the payment terms of the customer and supplier before sending the proforma invoice and purchase order.

Prepares and maintain purchasing records and updated price list.

Prepares a buying list daily.

Checking the items that were delivered and picked up before deleting on the buying lists.

Follow up orders 2-3 days before the deadline.

Interact with suppliers daily, local and overseas to compare prices.

Tracking delivery times and reports any issues with product or delivery.

Monitor the status of orders.

Keeps information accessible by sorting and filing documents. Sales Executive cum Office Clerk March 2014 – March 2018 Naser al Sayer & Co LLC. (Deira, Dubai, UAE)

Gaining a clear understanding of the customer’s requirements and presenting to be able to make a sale.

Review my sales performance and follow up with customers via telephone calls and emails.

Responding to incoming email and telephone inquiries, providing customers with a quotation.

Team up with co-workers to ensure proper customer service.

Building and maintaining the relationship with the customers via follow up.

Perform cash/cash tally and credit card transactions for purchases.

Preparing memos and reports for customer complaints and solve the problem issues.

The office works such as filing, preparing and maintaining all documents in an organized manner.

Checker cum Sales Executive June 2012 – January 2013 Mandurriao Star Incorporation (Manila, Philippines)

Welcome and addresses customer in a professional manner.

Verifies and examine the quantity of product.

Answers telephone calls.

Convince the customer to avail of an advantage card and earn points to be able to use in the next shopping.

Manage a high volume of customers in a courteous and friendly way.

Generates daily reports.

Assist in updating records.

HR Assistant March 2011 – April 2012

Municipality of Diadi (Diadi, Philippines)

The office works such as filing, updating and maintaining employee’s records.

Completing forms, reports, logs, and records.

Data processing, envelop stuffing and mailing, message delivery and sorting incoming mails.

Provide clerical support when needed such as typing, scanning, and answers phone calls. EDUCATIONAL BACKGROUND:

Degree Bachelor of Science in Information Technology (SY 2007-2011) Saint Marys University, Bayombong, Nueva Vizcaya, Philippines Original Diploma and Transcript of Record Holder (Authenticated by the Department of Foreign Affairs, Philippines)

SKILLS AND COMPETENCIES:

Communication

Initiative

Customer service

Flexibility

Responsibility

Teamwork/planning/organizing

Computer literacy (MS Word, Excel, Power Point)

PERSONAL DATA:

Birth date: September 6, 1991

Gender: Female

Religion: Roman Catholic

Nationality: Filipino

Civil Status: Married

Language/dialect: English and Tagalog

References available upon request.

Contact this candidate