Customer Service Security

HAIDE R. APOLINAR

Mobile: +971*********

Email: ***********@*****.***

Address: Al Murabaa st, Al Ain Abu Dhabi UAE

OBJECTIVE

To gain an organization wherein I can contribute my knowledge and know how to develop my skills that make me an effective and efficient employee.

A highly motivated individual seeking work as cashier to utilize exceptional customer service skills, retailing experience, and organization skills to achieve set targets.

EMPLOYMENT RECORDS

Cashier/Customer Service

Salam Studio & Stores, LLC

Al Ain Mall, Abu Dhabi UAE

November 16, 2013 – Present

DUTIES & RESPONSIBILITIES

Provide excellent customer service to all the customer at all times

Ensure that the prices are updated regularly in the system

Ensure counting of cash after the last customer leaves the showroom

Ensure proper rates/denominations of currencies

Conduct security checks for the currency/credit cards/cheques etc. when required

Check whether the cash machines are working properly or not

Greet and inform the customer about LPC, Gift Voucher, extended warranty, various promotions etc.

Recheck the credit card transaction

Ensure that all stationery and carriers are present at their station prior to opening

Maintain in store discipline and service standards

Ensure housekeeping standards within the cashiers counter as per company’s standards

Ensure that all POS machines are in excellent conditions

Ensure highest customer service, safety/security and discipline inside the POS

Accurately process transaction for customer in an efficient manner

Count the float for his/her designated till prior to opening to ensure accurate accounting

Follow the close down procedures for their designated till at the end of trading

Ensure that their designated till is fully operational and in working order

Act in a friendly and polite manner at all times

Greet all customers with a friendly smile and a welcome as they approach the till

Be honest and trustworthy and demonstrate the same at all times

Take full responsibility for the security of their designated till and cash and other valuables within

Well functional Oracle POS system.

Cashier/Customer Service

Q Home Décor, LLC

Landmark Group of Company - Dubai UAE

April 10, 2011 – October 24, 2013

DUTIES & RESPONSIBILITIES

Calculate Daily Sales Report & Preparing the cash to be deposit in the bank.

Update daily monitoring of total Sale in the system.

Do SOP’s on return and exchange of items.

Do petty cash Report.

Answer telephone calls in an etiquette manner.

Provide excellent service to all customer at all times.

Ensure that the prices are updated regularly in the system.

Ensure counting of cash after the last customer leaves the showroom.

Ensure proper rates/denomination of currencies.

Cashier Cashier Cashier

SM Dept. Store The Landmark Corp. Isetann Dept. Store

Makati City Philippines Makati City Philippines Manila Philippines

Aug.6, 09/Dec.25, 2009 Nov.17, 08/Apr.25, 2009 Nov.12, 07/Apr.13, 2008

SKILLS & PROFICIENCIES

Interpersonal Communication/Written and Verbal Communication

Time Management

Product Knowledge

Telephone Etiquette

Customer Service

Flexibility

Friendliness

Computer Knowledge

Positive Attitude

EDUCATIONAL ATTAINTMENT

COLLEGE (UNIVERSITY)

Bachelor of Elem. Education (BEED)/2003-2007

PERSONAL DATA

Date of Birth: March 23, 1986

Place of Birth: Malabon City Philippines

Civil Status: Married

Religion: Islam

Sex: Female

Citizenship: Filipino

Visa Status: Residence Visa (transferrable)

I hereby certify that all the information contained here are true and correct to the best of my knowledge.

Haide R. Apolinar

Applicant

Contact this candidate