Customer Service Call Centre

Interview Information

Surname : Mafrika

First Names : Puleng Irene

ID Number : 870-***-**** 083

Available to start : Immediately

Credit check : Clear

Cellphone number

E-mail Address

Postal address

Residential address

081*******

pulengirenemafrika

@gmail.com

SAME AS RESIDENTIAL ADDRESS

845 Nkomo Street

LANGUAGE PROFICIENCY

Language

Speak

Write

Read

English

Good

Good

Good

Siswati

Good

Good

Good

Sesotho

Good

Good

Good

EDUCATIONAL DETAILS

Last school Attended : Taiwe Secondary School

Highest Grade Passed : Grade 12 (Matric)

Year : 2004

College Attended : Sizanani Training Academy

Course : Security

Year : 2005

Qualification obtained : Grade E and D

College Attended : Universal College Outcomes

Course : Receptionist

Year : 2009

Qualification Obtained : Diploma

Last College Attended : Havatech

Course : Call Centre

Year :2012

Qualification Obtained : Call centre certificate

PERSONALITY

Responsible, Confident and Presentable

Willing to Learn and Acquire new Skills

Hard worker and flexible enough to work

Learn and work with minimum supervision

Tolerance and understanding

SKILLS

Computer Literate (MS Office, Typing -40 words per minute)

Interpersonal Skills, problem solving

Team building, negotiation skills, customer service

Planning, Organization, Leadership,Independent

EMPLOYMENT HISTORY

Company : Mzimba Signs

Period : 2006 TO 2010 (Company closed)

Postion : Admin

Company : First Call Marketing

Period : 2012

Position : Outbound Sales Consultant

Company : Dischem

Period : 2013( Training)

Postion : Cashier

Company : Executrac

Period : 2014(Temporary Project)

Position : Surveyor

Company : Sinica Manufacturing

Period : 2015 to 2016

Position : Packer

Attendance

Punctual

Excellent

Work Under Pressure

Worked well

Relate to Superiors and colleaques

Very friendly person

Good report with colleaques

REFERENCES COMPANY CONTACTS

1.Mrs Zanele Mzimba Mzimba Signs 084-***-****

2.Mr Mthokozisi Phiri First Call Marketing 08 3750 9077

3.Ms Francinah Executrac 011-***-****

4.Mr Charles Sinica 011-***-****

Contact this candidate