FN
FLORA NAYA
*******@*******.*** 305-***-**** Cutler Bay, FL 33196
PROFESSIONAL SUMMARY
SKILLSDetail-oriented and knowledgeable Medical Assistant skilled at completing patient- facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational [Language] abilities.
WORK HISTORY
Administrative Billing
Payment collection Content
Credit
Forms
Instructing Phlebotomy
Windows
Policies
Sales
Answering phones Typing
Verbal / Oral Communication
Medical Assistant Miami, FL
Basic
Bookkeeping
Clerical
Computer applications
Draw
Filing
Drawing
Insurance
Assisting with physical exams Money
Compassionate
Coding
Patient Scheduling Telephones
Word processing
05/2014
Genesis Vocational Institute Administrative Duties (may include, but not limited to): Using computer applications Answering telephones Greeting patients Updating and filing patient medical records Coding and filling out insurance forms Scheduling appointments Arranging for hospital admissions and laboratory services Handling correspondence, billing, and bookkeeping Clinical Duties (may include, but not limited to): Taking medical histories Explaining treatment procedures to patients Preparing patients for examination Assisting the physician during exams Collecting and preparing laboratory specimens Performing basic laboratory tests Instructing patients about medication and special diets Preparing and administering medications as directed by a physician Transmitting prescription refills as directed Drawing blood Taking electrocardiograms Removing sutures and changing dressings.
Residential Desk Assistant Ahs Residential - Miami, 06/2017 - CURRENT FL
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Maintained excellent attendance record, consistently arriving to work on time.
Promoted positive relations between residents and staff.
Enforced policies and safety standards through building and room rounds.
Phlebotomist Quest Diagnostics Kendall Drive PSC - 03/2015 - 01/2016 Miami, FL
Enter patient, specimen, insurance, or billing information into computer. Match laboratory requisition forms to specimen tubes.
Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Collect fluid or tissue samples, using appropriate collection procedures. Conduct standards tests, such as blood alcohol, blood culture, oral glucose tolerance, glucose screening, blood smears, or peak and trough drug levels tests.
EDUCATION
Dispose of contaminated sharps, in accordance with applicable laws, standards, and policies.
Library Clerk Miami, FL 06/2006 - 06/2009
Professional Training Centers Education Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.
Maintain records of items received, stored, issued, and returned, and file catalog cards according to system used.
Inspect returned books for condition and due-date status, and compute any applicable fines.
Classify and catalog items according to content and purpose.
Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audiovisual and other materials.
Cashier Miami, FL 08/2003 - 06/2006
Jane S Roberts K-8 Center Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
Assist customers by providing information and resolving their complaints. Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Calculate total payments received during a time period, and reconcile this with total sales.
Process merchandise returns and exchanges.
Stock shelves, and mark prices on shelves and items.
Miami, FL 01/2001 - 04/2003
Sedano's Assist customers by providing information and resolving their complaints.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Process merchandise returns and exchanges.
Stock shelves, and mark prices on shelves and items. Cash checks for customers.
Miami, FL
Associate of Science: Diagnostic Medical Sonography
U.S. International Christian Academy High School Diploma: