Customer Service Manager
Resume:
AUGUSTINE NDAKOLA TIMOTEUS
Al Falah street,
Abu Dhabi, UAE
*****************@*****.***
PERSONAL DETAILS
Nationality: Namibian
Passport number: P0914470
PROFFESIONAL SUMMARY
I am enthusiastic and professional customer service which enjoys being part of me, as well as working with a successful team. I am quick to collect new ideas and to develop innovative and creative solutions to problems. I am able to work well on my own initiative and can demonstrate the high levels of motivation required to meet tightest deadlines. Even under significant pressure. I possess a strong ability and courage to perform duties effectively and also to coordinate a friendly relationship among members of staff in conjunction to facilitate office duties.
SKILLS
Ability to perform and problem solve in tense, customer facing situations
Able to recognize signs of emergencies and deal with them in a prompt manner
Goal orientated team management to produce positive results
Ability to communicate with guest of all nationalities
Demonstrate ability to handle high stress and volume of guests whilst maintaining a positive and entertaining experience for the guest
Fluent in English
Willingness to work extended hours and have a flexible schedule
EDUCATION
Nehale Senior Secondary School
Namibia Senior Certificate
Year: 2018
QUALIFICATIONS
Certificate in Intro to personal Safety
Certificate in Customer Service Success
Certificate in Ethics for Everyone
WORK EXPERIENCE
Company: Licious Namibia
Sell high quality designer brands and beauty products
Job Title: Supervisor
November 2017- Present
Job Responsibilities include:
Manage and supervise the products
Deliver products to the customers
Online advertising and promoting the business
Selecting the best tools and methods for cleaning in the shop
Housekeeping- maintaining a clean, sanitized, tidy and pleasant environment
Provide comfortable health and safe environment for customers
REFERENCES
Frans Imene
Licious Namibia, Manager
Email: ***************@*****.***
Tel: +264*********
Contact this candidate