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Social Media Personal Assistant

Location:
Dubai, United Arab Emirates
Salary:
2500 to 3000
Posted:
July 23, 2020

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Resume:

PERSONAL INFORMATION:

Name : Frank Amponsah

Nationality : Ghana

Date of Birth : 25th, March, 1994

Marital status : Single

Language : English

Visa status : Employment Cancelled

Contact No. : 055-*******

Email : adetac@r.postjobfree.com

Address : Al Jafliya, Dubai.UAE

Objective

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with clients and exceed sales quotas. I maintain a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.

ACADEMIC QUALIFICATION

H.S.S. QUALIFICATION

Unity Technological Institution ACCRA, Ghana Oct, 2012

Diploma in Information Technology

Tuobodom Senior High Tech School

High School Certificate Accra, Ghana 2009- 2012

PROFESSIONAL EXPERIENCE IN UAE.

Organization:

GINZA DUBAI LLC - 2018 – 2019

ITALIAN PIZZA CHEF

•Based on orders for customer.

•Prepared ingredients for making pizza, pasta, appetizers, burgers, salad and steak.

•Make accurate reports on any problem’s damages to the costumer order.

•Protecting the company’s property and staff by maintaining a good product to the costumers.

•Monitoring of the chiller and the freezer temperatures in the kitchen.

•Maintaining the cleanliness of the kitchen.

•Updating the record beverages stock count.

•Updating documents folders for Municipality/Management inspection.

•Switching off/on all electric and gas equipment used in the kitchen.

•Receiving checklist daily and checking of expiry date.

•Making checklist of items not available or finished.

•Making open and closing report.

•Monitor food stock and place orders needed for Pizza

Organization:

800 PIZZA DUBAI LLC - Oct 2015– Jan 2018

ITALIAN PIZZA CHEF/ASISTANT KITCHEN MANAGER.

•Based on orders for customer.

•Prepared ingredients for making pizza and appetizers.

•Make accurate reports on any problem’s damages to the costumer order.

•Protecting the company’s property and staff by maintaining a good product to the costumers.

•Monitoring of the chiller and the freezer temperatures in the kitchen.

•Maintaining the cleanliness of the kitchen.

•Updating the record beverages stock count.

•Updating documents folders for Municipality/Management inspection.

•Switching off/on all electric and gas equipment used in the kitchen.

•Making checklist of items not available or finished.

•Making open and closing report.

Service Staff.

•Responsible for serving food and beverages efficiently.

•Perform any other duties as may be assigned by my superior.

•Cleaning and removing all spillage during meals time and closing.

•Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.

•Present menus to patrons and answer questions about menu items, making recommendations upon request.

CONFECTIONARY PRODUCTIONGOURMENT INTERNATIONAL LLC, DUBAI

Oct, 2014 – Oct 2015

Production Staff.

•Base on orders and received, prepared ingredients for making chocolate based product

•Assisted with customer selected display packaging

•Assisted with final package and delivery

•Ensuring costumer order was received safely

•Make accurate reports on any problem’s damages to the costumer order.

•Protecting the company’s property and staff by maintaining a good product to the costumers.

VITAMATA COMPANY LIMITED, ACCRA GHANA- June, 2013 – Aug, 2014 Personal Assistant to the Manager

•Complex daily management, ensuring that all commitments reflect priorities and that planning time is scheduled appropriately

•Full inbox and diary management.

•Arranging global travel, accommodation and itineraries.

•Processing expenses and credit card statements.

•Organizing monthly global HR leadership team meetings including agenda, papers and minutes/actions.

•Ensuring director is fully briefed for all meetings and that all papers are brought forward.

•Coordination of bi-weekly management team meetings, including agenda, papers and minute.

ECOM HOTEL,ACCRA GHANA - Apr 2011 – April 2013.

Front desk receptionist

•Cheerful welcoming and greeting of customers and guest.

•Resolve customer complains via phone emails, mail or social media

•Great customers warmly and assertion problems or reason for calling

•Assist with placement of orders refund or exchange

•Advice on company information take payment information and other pertinent information such as address number.

•Place or cancelled other

•Answer questions about warranties or items of sale

•Suggest solution when product malfunction

•Attempt to persuade customer to consider the cancellation

•Informing customers on deals and promotion

•Compare report on overall customers satisfaction.

•Ensure that guests depart the hotel with a positive impression of the hotel service

KEY PERSONAL SKILLS

•Professional

•Good customer service

•Positive attitude

•Good interpersonal and communication skills

•Team player

•Result oriented

•Good management skills

PERSONAL INFORMATION:

Nationality : Ghana

Date of Birth : 25th, March, 1994

Marital status : Single Languages : English

Visa status : Employment Cancelled

Contact No. : 055-*******

Email : adetac@r.postjobfree.com Adress : Al Jafliya, Dubai.UAE



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